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* Formatting updates and link updates
* FixesMicrosoftDocs#5281 - fix broken URLs and remove locale
* Updates for links and formatting
* FixesMicrosoftDocs#5281 - fix broken URLs and remove locale
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Co-authored-by: Chase Wilson <31453523+chasewilson@users.noreply.github.com>
Copy file name to clipboardExpand all lines: reference/docs-conceptual/components/web-access/troubleshooting-access-problems-in-windows-powershell-web-access.md
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@@ -19,35 +19,40 @@ and includes suggestions for resolving the problems.
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Failure could occur because of any of the following.
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- An authorization rule that allows the user access to the computer, or a specific session configuration on the remote computer, does not exist.
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- An authorization rule that allows the user access to the computer, or a specific session
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configuration on the remote computer, does not exist.
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Windows PowerShell Web Access security is restrictive; users must be granted explicit access to remote computers by using authorization rules.
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Windows PowerShell Web Access security is restrictive; users must be granted explicit access to
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remote computers by using authorization rules.
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For more information about creating authorization rules, see [Authorization Rules and Security Features of Windows PowerShell Web Access](authorization-rules-and-security-features-of-windows-powershell-web-access.md).
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For more information about creating authorization rules, see
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[Authorization Rules and Security Features of Windows PowerShell Web Access](authorization-rules-and-security-features-of-windows-powershell-web-access.md).
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- The user does not have authorized access to the destination computer. This is determined by access control lists (ACLs).
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- The user does not have authorized access to the destination computer. This is determined by access
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control lists (ACLs).
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For more information, see [Signing in to Windows PowerShell Web Access](use-the-web-based-windows-powershell-console.md#signing-in-to-windows-powershell-web-access), or the Windows PowerShell Team Blog.
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For more information, see
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[Signing in to Windows PowerShell Web Access](use-the-web-based-windows-powershell-console.md#signing-in-to-windows-powershell-web-access),
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or the Windows PowerShell Team Blog.
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- Windows PowerShell remote management might not be enabled on the destination computer.
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Verify remote management is enabled on the computer to which the user is trying to connect.
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For more information, see [How to Configure Your Computer for Remoting](/powershell/module/microsoft.powershell.core/about/about_remote_requirements#how-to-configure-your-computer-for-remoting).
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For more information, see
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[How to Configure Your Computer for Remoting](/powershell/module/microsoft.powershell.core/about/about_remote_requirements#how-to-configure-your-computer-for-remoting).
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## Internal Server Error
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When users try to sign in to Windows PowerShell Web Access in an Internet
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Explorer window, they are shown an **Internal Server Error** page,
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or *Internet Explorer* stops responding.
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When users try to sign in to Windows PowerShell Web Access in an Internet Explorer window, they are
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shown an **Internal Server Error** page, or *Internet Explorer* stops responding.
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This issue is specific to Internet Explorer.
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### Possible cause
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This can occur for users who have signed in with a domain name that contains
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Chinese characters, or if one or more Chinese characters are part of the
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gateway server name.
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This can occur for users who have signed in with a domain name that contains Chinese characters, or
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if one or more Chinese characters are part of the gateway server name.
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#### Workaround
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@@ -60,106 +65,101 @@ gateway server name.
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1. Disable automatic proxy configuration in Internet Explorer 10.
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1. Click **Tools**, and then click **Internet Options**.
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1. In the **Internet Options** dialog box, on the **Connections** tab, click **LAN settings**.
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1. Clear the **Automatically detect settings** check box. Click **OK**, and then click **OK** again to close the *Internet Options* dialog box.
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1. Clear the **Automatically detect settings** check box. Click **OK**, and then click **OK**
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again to close the *Internet Options* dialog box.
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## Cannot connect to a remote workgroup computer
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If the destination computer is a member of a workgroup, use the following syntax to provide your user name and sign in to the computer: `<workgroup_name>\<user_name>`
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If the destination computer is a member of a workgroup, use the following syntax to provide your
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user name and sign in to the computer: `<workgroup_name>\<user_name>`
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## Cannot find Web Server (IIS) management tools, even though the role was installed
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If you installed Windows PowerShell Web Access by using the
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`Install-WindowsFeature` cmdlet,
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management tools are not installed unless the `-IncludeManagementTools`
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parameter is added to the cmdlet.
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If you installed Windows PowerShell Web Access by using the `Install-WindowsFeature` cmdlet,
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management tools are not installed unless the **IncludeManagementTools** parameter is added to the
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cmdlet.
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For an example, see [To install Windows PowerShell Web Access by using Windows PowerShell cmdlets](install-and-use-windows-powershell-web-access.md#to-install-windows-powershell-web-access-by-using-windows-powershell-cmdlets).
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For an example, see
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[To install Windows PowerShell Web Access by using Windows PowerShell cmdlets](install-and-use-windows-powershell-web-access.md#to-install-windows-powershell-web-access-by-using-windows-powershell-cmdlets).
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You can add the IIS Manager console,
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and other IIS management tools that you need,
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by selecting the tools in an **Add Roles and Features Wizard** session that
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is targeted at the gateway server.
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The Add Roles and Features Wizard is opened from within Server Manager.
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You can add the IIS Manager console, and other IIS management tools that you need, by selecting the
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tools in an **Add Roles and Features Wizard** session that is targeted at the gateway server. The
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Add Roles and Features Wizard is opened from within Server Manager.
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## Windows PowerShell Web Access website is not accessible
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If Enhanced Security Configuration is enabled in Internet Explorer (IE ESC),
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you can add the Windows PowerShell Web Access website to the list of trusted
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sites.
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If Enhanced Security Configuration is enabled in Internet Explorer (IE ESC), you can add the Windows
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PowerShell Web Access website to the list of trusted sites.
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A less recommended approach, due to security risks, is to disable IE ESC.
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You can disable IE ESC in the Properties tile on the Local Server page in
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Server Manager.
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A less recommended approach, due to security risks, is to disable IE ESC. You can disable IE ESC in
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the Properties tile on the Local Server page in Server Manager.
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## An authorization failure occurred. Verify that you are authorized to connect to the destination computer.
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The above error message is displayed while trying to connect when the
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gateway server is the destination computer, and is also in a workgroup.
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The above error message is displayed while trying to connect when the gateway server is the
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destination computer, and is also in a workgroup.
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When the gateway server is also the destination server,
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and it is in a workgroup, specify the user name, computer name,
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and user group name.
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Do not use a dot (.) by itself to represent the computer name.
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When the gateway server is also the destination server, and it is in a workgroup, specify the user
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name, computer name, and user group name. Do not use a dot (.) by itself to represent the computer
-[Authorization Rules and Security Features of Windows PowerShell Web Access](/previous-versions/windows/it-pro/windows-server-2012-R2-and-2012/dn282394(v=ws.11))
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-[Use the Web-based Windows PowerShell Console](/previous-versions/windows/it-pro/windows-server-2012-R2-and-2012/hh831417(v=ws.11))
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