Content: Missing Guide for Autoscaling Feature #852
Description
Prerequisites check
- I have searched existing documentation to verify this content doesn't already exist
- I have checked for existing issues for this request
Type of content requested
Documentation
Content description
Problem Statement
The autoscaling feature on Clever Cloud lacks official documentation, creating confusion for users who want to:
- Understand how autoscaling works (triggers, limits, behavior).
- Configure it properly for their applications.
- Troubleshoot common issues (e.g., unexpected scaling, cost implications).
Customer Impact:
- Users rely on trial-and-error or community forums, leading to suboptimal configurations.
- Risk of misconfigured apps (over/under-scaling) due to unclear guidelines.
Proposed Solution
Create a dedicated documentation page covering:
- Concepts:
- How autoscaling is triggered (CPU, RAM, requests, etc.).
- Default thresholds and customization options.
- Interaction with other features (e.g., vertical scaling, add-ons).
Expected Benefits
| For Users | For Clever Cloud |
|---|---|
| ✅ Clear guidance for setup | ❌ Fewer support requests |
| ✅ Reduced misconfigurations | 📊 Better user adoption of the feature |
| ✅ Faster troubleshooting | 🔄 Lower operational overhead |
Origin: Identified as a gap during customer onboarding and support interactions.
Labels: documentation, autoscaling, ux-improvement, customer-request
Use case and target audience
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Technical details (for framework guides)
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Additional context (optional)
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