[$250] 500 error on latest iOS staging app on SAML logout

[m-natarajan]

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Version Number: 9.2.41-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @AndrewGable
Slack conversation (hyperlinked to channel name): #Expensify Bugs

Action Performed:

1. Sign in via SAML
2. Be on Expensify Classic
3. Hit Sign out
4. See a 500 error in the browser

Expected Result:

No error and user able to signout

Actual Result:

500 error in the browser

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Platforms Tested:

On which of our officially supported platforms was this issue tested:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

ScreenRecording_10-29-2025.10-44-04_1.1.MP4

500.error.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021990887492581945775
• Upwork Job ID: 1990887492581945775
• Last Price Increase: 2026-01-06

Issue Owner

Current Issue Owner: @dominictb

[melvin-bot]

Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

@abekkala Huh... This is 4 days overdue. Who can take care of this?

[melvin-bot]

@abekkala 12 days overdue. Walking. Toward. The. Light...

[melvin-bot]

@abekkala this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021990887492581945775

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @dominictb (External)