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Add Pylon under a feature flag to replace Crisp #6212

@kyle-ssg

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@kyle-ssg

Is your feature request related to a problem?

We want to evaluate using Pylon for ticketing

Describe the solution you'd like.

Implement Pylon under a feature flag as a replacement to Crisp

Describe alternatives you've considered

Look at if we can accomplish slack ticketing in crisp

Additional context

No response

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