Merge branch 'main' into patch-1

Author: spier

patterns/1-initial/innersource-ambassador.md

@@ -9,7 +9,7 @@ Local volunteers, called InnerSource Ambassadors, provide localized support by p
 
 ## Problem
 
-The InnerSource Program Office (ISPO) cannot be everywhere at once within a large, decentralized organization. Without localized support, the ISPO struggles to understand the unique challenges and needs of different departments or regions and cannot effectively promote InnerSource practices across the organization.
+The InnerSource Program Office (ISPO) cannot be everywhere at once within a large, decentralized organization. Without localized support, the ISPO struggles to understand and/or fill the unique challenges and needs of different departments or regions and cannot effectively promote InnerSource practices across the organization.
 
 ## Story
 
@@ -18,8 +18,10 @@ In a multinational organization, the ISPO implemented InnerSource initiatives bu
 ## Context
 
 - The organization is large and has multiple independent departments.
+- The departments have separate, independent drivers of culture and workflow.
 - An ISPO has been established to drive InnerSource adoption.
-- There is a need for consistent and tailored InnerSource implementation across diverse teams.
+- Departmental leadership is supportive of InnerSource.
+- The ISPO is too small or disconnected to effectively influence change across all departments at the organization.
 - Employees with a passion for collaboration and InnerSource principles are present within the organization.
 
 ## Forces
@@ -35,9 +37,14 @@ In a multinational organization, the ISPO implemented InnerSource initiatives bu
 
 ## Solutions
 
-- Identify and recruit volunteer ambassadors from across the organization who are enthusiastic about InnerSource. They support InnerSource goals while maintaining their primary organizational roles.
+- Identify and recruit at least one volunteer ambassador from each department in the organization.
+- The ambassadors should be enthusiastic about InnerSource and ideally have experience with open source.
+- Multiple ambassadors may be needed if there isn't a single person that has visibility and influence across the department to effectively advocate for and support InnerSource everywhere. People in the department can help to identify if one ambassador is sufficient or if multiple are needed.
+- Ambassadors support and encourage InnerSource across the department while maintaining their primary organizational roles.
+- Strive to have departmental leadership support (and even assist in identifying) the ambassador.
 - Train ambassadors on InnerSource principles, tools, and the goals of the ISPO.
 - Establish clear expectations for ambassadors, including acting as a liaison, promoting InnerSource practices, and providing feedback to the ISPO.
+- Create incentives for the ambassors, e.g. making ambassador work part of the reward system of the organization and praising their work (refer to the pattern [Praise Participants](../2-structured/praise-participants.md)).
 - Create a support network among ambassadors to share best practices and foster a sense of community.
 - Schedule regular check-ins between ambassadors and the ISPO to gather insights and provide guidance.
 
@@ -52,15 +59,18 @@ In a multinational organization, the ISPO implemented InnerSource initiatives bu
 
 InnerSource Ambassadors leverage their existing knowledge of their departments and relationships within the organization to address challenges the ISPO cannot solve alone. This decentralization of responsibility enhances the ISPO's reach while maintaining centralized oversight.
 
+The rewards for the ambassadors will vary by individual motivations. Rewards that ambassadors have expressed are that being an ambassador provides opportunity to build their internal network, enhance their communication and influence skills, build their knowledge further about InnerSource, build their presentation and speaking skills, and learn about other products and teams within their company.
+
 ## Known Instances
 
-- *SAP* has a concept called [Open Source Champions](https://community.sap.com/t5/open-source-blogs/sap-open-source-champions/ba-p/13539587) that seems related
-- *IBM* has a concept called [IBM Champions](https://www.ibm.com/community/ibm-champions/) that seems related
-- *IBM* has a concept called [IBM Z Ambassadors](https://www.yourbigyear.com/ibm-z-student-ambassador-program) that seems related
-- *IBM* has a concept called [IBM Skillsbuild Student Ambassadors](https://www.yourbigyear.com/ibm-skillsbuild-ambassador-program) that seems related
-- *IBM Research* has a concept called [IBM Quantum Ambassadors](https://www.ibm.com/training/badge/ibm-quantum-associate-ambassador) that seems related
-- *Red Hat* has a concept called [Red Hat Champions](https://access.redhat.com/champions) that seems related
-- *CNCF* has a concept called [CNCF Ambassadors](https://www.cncf.io/people/ambassadors/application-process/) that seems related
+- **SAP** has a concept called [Open Source Champions](https://community.sap.com/t5/open-source-blogs/sap-open-source-champions/ba-p/13539587) that seems related
+- **[WellSky](https://wellsky.com/)** has the analogous concept of InnerSource Champions representing each business area of the company.
+- **IBM** has a concept called [IBM Champions](https://www.ibm.com/community/ibm-champions/) that seems related
+- **IBM** has a concept called [IBM Z Ambassadors](https://www.yourbigyear.com/ibm-z-student-ambassador-program) that seems related
+- **IBM** has a concept called [IBM Skillsbuild Student Ambassadors](https://www.yourbigyear.com/ibm-skillsbuild-ambassador-program) that seems related
+- **IBM Research** has a concept called [IBM Quantum Ambassadors](https://www.ibm.com/training/badge/ibm-quantum-associate-ambassador) that seems related
+- **Red Hat** has a concept called [Red Hat Champions](https://access.redhat.com/champions) that seems related
+- **CNCF** has a concept called [CNCF Ambassadors](https://www.cncf.io/people/ambassadors/application-process/) that seems related
 
 ## Status
 
@@ -69,6 +79,7 @@ InnerSource Ambassadors leverage their existing knowledge of their departments a
 ## Authors
 
 - Sebastian Spier
+- Russell Rutledge
 
 ## Acknowledgments