Steam OS and Steam Input Crash When Using External Displays

[scrubslayer0104]

Your system information

• Steam client version: 1766529085
• SteamOS version: 3.7.17
• Opted into Steam client beta?: [No]
• Opted into SteamOS beta?: [No]
• Have you checked for updates in Settings > System?: [Yes]

Please describe your issue in as much detail as possible:

So I play my Deck on the TV a lot and lately I've been noticing that my games have been freezing and all my device input will stop working- every single button including the volume buttons and the power button, the only input that would work is sometimes the touchscreen and holding down the power button for a few seconds to power it down.

I did a lot of experimenting and I rooted it down to using a dock. If I play on my Deck while connected to my Jsaux dock, then put it into sleep mode, waiting a few hours and eventually unplugging the Deck and turning it on will result in all inputs crashing or a complete freeze if I launch a game and press my first button input. I mostly tested it with Fallout 76 but it also happened with Silent Hill F so I'm assuming it happens with every game. Sometimes I'll have to hard restart it but most of the time if I wait Steam OS will just restart itself and give me the verifying installation screen.

Another weird thing is sometimes after unplugging from the dock and resuming from sleep, launching a game will just infinitely load and even say "delaying launch 0%" where it would tell you the Vulcan shaders are loading. Trying to force the game to close itself through steam will do nothing and some settings will be blanked out if I'm able to use the touchscreen and navigate there.

If I plug my deck into the dock but never actually turn it on and have the Deck switch displays and do step 3 I won't get any crashes, so it has to do with the deck switching to the dock and staying in sleep mode for awhile.

Steps for reproducing this issue:

1. Play the Deck connected to a dock, get off the game and put the deck go sleep.
2. Wait a few hours (that's what I did but you can try shorter wait times)
3. Unplug the Deck from the dock, turn it on and try playing any game- in that order.

[scrubslayer0104]

I've seen people talking about the same issue on reddit and that dates back about a month ago, I hope y'all see this post and try to troubleshoot, really don't wanna get a new deck lol.