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[Enhancement] SQL: Feedback, Completed statuses / number of conversations #653

@JaanikaTalvistu

Description

@JaanikaTalvistu

MODULE: Analytics
SCOPE: Feedback
SQL: ??? Not sure where it originates.

Acceptance Criteria

  • When hovering on the graph. The graph shows the first row as the "Total chats" / "Vestluseid kokku" as the first row. This will be the summary of all the chat analytics shown on the graph.
  • Unique chats are counted.
  • Bureaucrat is counted for all chats that does not involve a CSA.
  • When CSA is involved, then the chat is counted as an advisor chat (as-is).

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