From c635ee9cf02f1cf87291edba79b4414c228c52b4 Mon Sep 17 00:00:00 2001 From: 1AhmedYasser <26207361+1AhmedYasser@users.noreply.github.com> Date: Thu, 19 Feb 2026 13:07:04 +0200 Subject: [PATCH 1/2] chore(1806): Showed both 5 and 10 rating scale --- .../analytics/POST/get-cs-all-ended-chats.sql | 42 +++++++------------ 1 file changed, 14 insertions(+), 28 deletions(-) diff --git a/DSL/Resql/analytics/POST/get-cs-all-ended-chats.sql b/DSL/Resql/analytics/POST/get-cs-all-ended-chats.sql index 633d4187..3a4af212 100644 --- a/DSL/Resql/analytics/POST/get-cs-all-ended-chats.sql +++ b/DSL/Resql/analytics/POST/get-cs-all-ended-chats.sql @@ -84,19 +84,19 @@ MaxChats AS ( WHERE ended IS NOT NULL AND status = 'ENDED' AND ( - array_length(ARRAY[:urls]::TEXT[], 1) IS NULL - OR c.end_user_url LIKE ANY(ARRAY[:urls]::TEXT[]) + array_length(ARRAY[[]]::TEXT[], 1) IS NULL + OR c.end_user_url LIKE ANY(ARRAY[[]]::TEXT[]) ) AND ( :showTest = TRUE OR c.test = FALSE ) AND c.ended::timestamptz BETWEEN :start::timestamptz AND :end::timestamptz - AND CASE - WHEN (SELECT COALESCE(is_five_rating_scale, 'false') = 'true' FROM rating_config) - THEN c.feedback_rating_five IS NOT NULL AND c.feedback_rating_five <= 3 - ELSE c.feedback_rating IS NOT NULL AND c.feedback_rating <= 5 - END + AND ( + (c.feedback_rating_five IS NOT NULL AND c.feedback_rating_five <= 3) + OR + (c.feedback_rating IS NOT NULL AND c.feedback_rating <= 5) + ) GROUP BY base_id ), EndedChatMessages AS ( @@ -218,12 +218,12 @@ SELECT ContactsMessage.content AS contacts_message, m.updated AS last_message_timestamp, c.feedback_text, + COALESCE(c.feedback_rating_five, c.feedback_rating) AS feedback_rating, CASE - WHEN (SELECT COALESCE(is_five_rating_scale, 'false') = 'true' FROM rating_config) - THEN c.feedback_rating_five - ELSE c.feedback_rating - END AS feedback_rating, - is_five_rating_scale, + WHEN c.feedback_rating_five IS NOT NULL THEN 'true' + WHEN c.feedback_rating IS NOT NULL THEN 'false' + ELSE NULL + END AS is_five_rating_scale, nps, CSAFullNames.all_csa_names AS all_csa, CEIL(COUNT(*) OVER() / :page_size::DECIMAL) AS total_pages @@ -238,7 +238,6 @@ LEFT JOIN ContactsMessage ON ContactsMessage.chat_base_id = c.base_id LEFT JOIN CSAFullNames ON CSAFullNames.base_id = c.base_id CROSS JOIN TitleVisibility CROSS JOIN NPS -CROSS JOIN rating_config rc WHERE ( ( COALESCE(:customerSupportIds, '') = '' @@ -293,20 +292,8 @@ ORDER BY CASE WHEN :sorting = 'status desc' THEN CASE WHEN m.event IS NULL OR m.event = '' THEN NULL ELSE m.event END END DESC NULLS LAST, - CASE WHEN :sorting = 'feedbackRating desc' THEN - CASE - WHEN rc.is_five_rating_scale = 'true' - THEN c.feedback_rating_five - ELSE c.feedback_rating - END - END DESC NULLS LAST, - CASE WHEN :sorting = 'feedbackRating asc' THEN - CASE - WHEN rc.is_five_rating_scale = 'true' - THEN c.feedback_rating_five - ELSE c.feedback_rating - END - END ASC NULLS LAST, + CASE WHEN :sorting = 'feedbackRating desc' THEN COALESCE(c.feedback_rating_five, c.feedback_rating) END DESC NULLS LAST, + CASE WHEN :sorting = 'feedbackRating asc' THEN COALESCE(c.feedback_rating_five, c.feedback_rating) END ASC NULLS LAST, CASE WHEN :sorting = 'customerSupportFullName asc' THEN COALESCE(NULLIF(array_to_string(CSAFullNames.all_csa_names, ', '), ''), CASE WHEN c.customer_support_id = 'chatbot' THEN 'Bürokratt' END) @@ -318,4 +305,3 @@ ORDER BY CASE WHEN :sorting = 'id asc' THEN c.base_id END ASC, CASE WHEN :sorting = 'id desc' THEN c.base_id END DESC OFFSET ((GREATEST(:page, 1) - 1) * :page_size) LIMIT :page_size; - From 661e89e2adff1ec51247e363c6e5d6470fc9d8d7 Mon Sep 17 00:00:00 2001 From: 1AhmedYasser <26207361+1AhmedYasser@users.noreply.github.com> Date: Thu, 19 Feb 2026 13:08:24 +0200 Subject: [PATCH 2/2] fix(1806): Reverted domain urls --- DSL/Resql/analytics/POST/get-cs-all-ended-chats.sql | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/DSL/Resql/analytics/POST/get-cs-all-ended-chats.sql b/DSL/Resql/analytics/POST/get-cs-all-ended-chats.sql index 3a4af212..71deaee3 100644 --- a/DSL/Resql/analytics/POST/get-cs-all-ended-chats.sql +++ b/DSL/Resql/analytics/POST/get-cs-all-ended-chats.sql @@ -84,8 +84,8 @@ MaxChats AS ( WHERE ended IS NOT NULL AND status = 'ENDED' AND ( - array_length(ARRAY[[]]::TEXT[], 1) IS NULL - OR c.end_user_url LIKE ANY(ARRAY[[]]::TEXT[]) + array_length(ARRAY[:urls]::TEXT[], 1) IS NULL + OR c.end_user_url LIKE ANY(ARRAY[:urls]::TEXT[]) ) AND ( :showTest = TRUE