Skip to content

Conversation

@mcescalante
Copy link
Contributor

@mcescalante mcescalante commented Oct 31, 2025

Summary

Some users unintentionally configure the groups in their IdP in a way which removes all Super Administrators from an account. This often results in support tickets, but most often customers can restore the role themselves.

Changes:

  • Add a new SCIM troubleshooting page with restoring Super Admin instructions
  • Add note in limitations that Super Administrators can be unintentionally removed with a link to the Troubleshooting page

Screenshots (optional)

New page
Screenshot 2025-10-31 at 10 35 19 AM

Sidebar displays "Troubleshooting" instead of the full page title (as it is a subpage)
Screenshot 2025-10-31 at 10 39 51 AM

Documentation checklist

  • The change adheres to the documentation style guide.
  • If a larger change - such as adding a new page- an issue has been opened in relation to any incorrect or out of date information that this PR fixes.

Copy link
Contributor

@AdamBouhmad AdamBouhmad left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

LGTM, thanks for authoring this mike!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Projects

None yet

Development

Successfully merging this pull request may close these issues.

3 participants