pymongo.errors.ServerSelectionTimeoutError: server.com:27017: timed out

[longthanhta]

Hi @connorcoley , I got this error when trying to run the trained model in data/preprocess_candidate_edits_compact.py

Using TensorFlow backend.
Traceback (most recent call last):
  File "scripts/lowe_interactive_predict.py", line 208, in <module>
    Transformer.load(templates, mincount = int(args.mincount), get_retro = False, get_synth = True, lowe = True)
  File "/home/rong/Desktop/retro/Retrosim/ochem_predict_nn/main/transformer.py", line 33, in load
    if mincount and 'count' in collection.find_one(): 
  File "/home/rong/anaconda3/envs/py2/lib/python2.7/site-packages/pymongo/collection.py", line 1273, in find_one
    for result in cursor.limit(-1):
  File "/home/rong/anaconda3/envs/py2/lib/python2.7/site-packages/pymongo/cursor.py", line 1156, in next
    if len(self.__data) or self._refresh():
  File "/home/rong/anaconda3/envs/py2/lib/python2.7/site-packages/pymongo/cursor.py", line 1050, in _refresh
    self.__session = self.__collection.database.client._ensure_session()
  File "/home/rong/anaconda3/envs/py2/lib/python2.7/site-packages/pymongo/mongo_client.py", line 1807, in _ensure_session
    return self.__start_session(True, causal_consistency=False)
  File "/home/rong/anaconda3/envs/py2/lib/python2.7/site-packages/pymongo/mongo_client.py", line 1760, in __start_session
    server_session = self._get_server_session()
  File "/home/rong/anaconda3/envs/py2/lib/python2.7/site-packages/pymongo/mongo_client.py", line 1793, in _get_server_session
    return self._topology.get_server_session()
  File "/home/rong/anaconda3/envs/py2/lib/python2.7/site-packages/pymongo/topology.py", line 477, in get_server_session
    None)
  File "/home/rong/anaconda3/envs/py2/lib/python2.7/site-packages/pymongo/topology.py", line 205, in _select_servers_loop
    self._error_message(selector))
pymongo.errors.ServerSelectionTimeoutError: server.com:27017: timed out

Please help me solve this problem, thank you!