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| 1 | +# ✍️ Code of Conduct |
| 2 | + |
| 3 | +To set the scene, here are some basic ground rules to abide by as a Cronos Ambassador. |
| 4 | + |
| 5 | + |
| 6 | + |
| 7 | +* **Community-first**, accurate, helpful |
| 8 | +* Cite/point to **official sources** for technical claims |
| 9 | +* **Don’t promise returns**; avoid price talk or speculation |
| 10 | +* Visuals: follow the **brand kit** and keep layouts clean and readable. |
| 11 | +* **No financial advice** |
| 12 | +* **Disclose** (new or pre-existing) paid partnerships or affiliations to the core team |
| 13 | +* Follow **local laws & venue rules** for events |
| 14 | +* **Report spam/scams/impersonation** to program leads in Discord. |
| 15 | + |
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| 18 | + |
| 19 | + |
| 20 | +## Code of Conduct |
| 21 | + |
| 22 | +### General Conduct |
| 23 | + |
| 24 | +**1. Factual Representation:** Report facts, avoid attacks on individuals or groups of individuals |
| 25 | + |
| 26 | +**2. Respectful Communication:** Engage with all individuals and communities respectfully. Avoid derogatory, discriminatory, or offensive language. Personal attacks, harassment, or bullying are strictly prohibited. |
| 27 | + |
| 28 | +**3. Professionalism in Public Forums**: Whether on social media, public events, or any other forum, conduct yourself in a manner that reflects positively on Cronos. Before posting, consider how your words could be interpreted if reported out of context by media outlets. E.g. If a press outlet writes "Cronos ambassador says .... " |
| 29 | + |
| 30 | +**4. Constructive Feedback and Dialogue:** Adopt a mentality geared towards constructive feedback. Focus on solutions and positive outcomes rather than dwelling on problems or assigning blame. |
| 31 | + |
| 32 | +**5. Positive Community Engagement:** Strive to uplift conversations and encourage the community, especially in challenging times. Use positive language to motivate collective action and improvement. E.g. “We are a strong community, we can't drop projects at the first roadblock” , “Let's unite and make this project better, all token holders should make their voice heard to say the direction that they endorse” etc. |
| 33 | + |
| 34 | +**6. Privacy and Confidentiality:** Respect the privacy of individuals and confidentiality of sensitive information. Do not disclose personal information, DM screenshots, private conversations without consent or share insider information about Cronos developments that haven't been made public. |
| 35 | + |
| 36 | +**7. Collaboration over Competition:** While healthy competition is a natural part of the blockchain ecosystem, prioritize collaboration and mutual respect. Focus on how Cronos contributes uniquely to the blockchain space, without disparaging competitors. |
| 37 | + |
| 38 | +**8. Ethical Considerations:** Avoid conflicts of interest, do not engage in or support fraudulent activities, always act in the best interest of the Cronos ecosystem. |
| 39 | + |
| 40 | +**9. Affiliation with other projects, chains and/or tokens**: being affiliated with projects/tokens on other chains is not allowed. Affiliation with other projects/tokens on Cronos is allowed, however: this has to be disclosed to the core team, and be clearly indicated on the Ambassador's website and/or socials that such projects/tokens are not directly affiliated with or endorsed by Cronos Labs in any way. It is not allowed to leverage the exposure received as a Cronos Ambassador and/or the support (campaign microgrants, AMAs hosted, events, clout...) given to a Cronos Ambassador from Cronos itself to bring unreasonable attention to or have their affiliated projects/tokens benefit directly from such support. |
| 41 | + |
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| 43 | + |
| 44 | +### Example Scenario: Dealing with negative actors / intentional provokers on social media |
| 45 | + |
| 46 | +#### **Recognize and Assess** |
| 47 | + |
| 48 | +* **Identify Negative Behavior:** Negative actors often engage in disruptive behaviors such as posting off-topic messages, spreading misinformation, or intentionally provoking arguments. Recognize the difference between genuine concerns and negative actors seeking to provoke a response |
| 49 | +* **Example Response:** If unsure whether a comment is from a negative actor or a concerned community member, proceed with caution. Offer assistance or clarification on the topic. "It seems there might be some confusion about \[topic]. I'm here to help clarify any questions you may have." |
| 50 | + |
| 51 | +#### **Do Not Engage Directly, or Use Facts and Disengage for misinformation** |
| 52 | + |
| 53 | +* **Avoid Fueling the Fire:** Directly engaging with negative actors who are intentionally trying to provoke can often escalate the situation. Do not respond to provocative, off-topic, or abusive comments. |
| 54 | +* **Example Conduct:** If a comment is clearly provoking without genuine concern, it’s often best to ignore it. Focus on engaging constructively with members who are interested in meaningful dialogue. |
| 55 | +* **If responding to misinformation, briefly correct with facts and then disengage to avoid prolonged conflict**. |
| 56 | +* **Example Response to Provocative Statement:** “While there are varying opinions on \[topic], this \[source] states that \[facts]. For the sake of this discussion, let's continue to focus on constructive insights related to \[topic]. |
| 57 | + |
| 58 | +#### **Maintain Professionalism** |
| 59 | + |
| 60 | +* **Keep Responses Polite and Neutral**: If you must respond, keep your replies factual, polite, and to the point. Do not mirror the troll's negative behavior. |
| 61 | +* **Example Response:** "We appreciate all feedback, but we encourage constructive and respectful discussion. Let's focus on building a positive community together." |
| 62 | + |
| 63 | +#### **Use Platform Tools** |
| 64 | + |
| 65 | +* **Leverage Moderation Tools:** Utilize social media moderation tools to report and block users who violate the platform's terms of service or the community guidelines. |
| 66 | +* **Example Conduct:** If a user consistently posts harmful or irrelevant content, report the behavior to the social media platform and consider using block or mute functions to prevent further disruption. |
| 67 | + |
| 68 | +#### **Emphasize Community Guidelines** |
| 69 | + |
| 70 | +* **Reiterate Community Standards:** Remind the community of the guidelines and the importance of respectful and constructive engagement. |
| 71 | +* **Example Response:** "Let's remember to keep our discussions respectful and productive. We're all here to support and learn from each other." |
| 72 | + |
| 73 | +#### **Promote Positive Interactions** |
| 74 | + |
| 75 | +* **Highlight Positive Contributions**: Shift focus from negative interactions by highlighting and engaging with positive, constructive community contributions. |
| 76 | +* Example Response: "hank you to everyone sharing insights and supporting each other! Your positive contributions make #CROFam stronger." |
| 77 | + |
| 78 | +**Impact of not abiding by the Code of Conduct** |
| 79 | + |
| 80 | +Be aware that in case of Ambassadors breaking the Code of Conduct, or seem to be involved in disallowed activities, the core team reserves the right to suspend Ambassadors or downgrade their Rank accordingly. |
| 81 | + |
| 82 | + |
| 83 | + |
| 84 | +### Code of Conduct Quiz |
| 85 | + |
| 86 | +FYI - when you start your journey as a Cronos Ambassador, you will be asked to complete a [Code of Conduct Quiz](https://cronos.typeform.com/code-of-conduct). It is important to review the information above before taking that quiz. |
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| 95 | +[\ |
| 96 | +](https://cronos-pos.org/wallets?utm_source=chatgpt.com) |
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