Reference-material

Recommended Resources

On this page we will list all the resources recommended in the course, as well as the references used. The resources and references will be organized per chapter, section, and video, for a easier and faster way to access them. They will be quickly accessible from anywhere within the course, just click on the Recommended Resources tab.

CHAPTER 1: WHY DO DEVOPS? SECTION 1. UNDERSTANDING IMPROVEMENT

AWS - Transforming Software Development

https://www.youtube.com/watch?v=YCrhemssYuI
Gene Kim - Leading a DevOps Transformation: Lessons Learned

http://www.slideshare.net/realgenekim/leading-a-devops-transformation-lessons-learned
CAMS - What Devops Means to Me

https://www.chef.io/blog/2010/07/16/what-devops-means-to-me/
The Agile Admin - What Is DevOps?

https://theagileadmin.com/what-is-devops/
Knight Capital

https://en.wikipedia.org/wiki/Knight_Capital_Group
http://www.kitchensoap.com/2013/10/29/counterfactuals-knight-capital/
https://www.sec.gov/litigation/admin/2013/34-70694.pdf
2015 State of DevOps Report

http://puppet.com/resources/white-paper/2015-state-of-devops-report
Ron Westrum Model

http://qualitysafety.bmj.com/content/13/suppl_2/ii22.full.pdf+html
Lean software development

https://en.wikipedia.org/wiki/Lean_software_development
DevOps Enterprise Summit 2014

https://www.youtube.com/user/DOES2014
DevOps Enterprise Summit 2015

https://www.youtube.com/channel/UCkyYEVVmT9vQ4yPBR4ciFUA
Continuous Delivery

https://continuousdelivery.com/
CHAPTER 1: WHY DO DEVOPS? SECTION 2. THE CONVERGENCE, HISTORY, AND VALUE OF DEVOPS

DevOps Connect cdSummit: John Willis Kata Presentation

https://www.youtube.com/watch?v=0N0SBcp0mjY
The Convergence of DevOps

http://itrevolution.com/the-convergence-of-devops/
Operations Is A Competitive Advantage (Secret Sauce of Startups!)

http://radar.oreilly.com/2007/10/operations-is-a-competitive-ad.html
The History of DevOps

http://itrevolution.com/the-history-of-devops/
Velocity '09: John Allspaw and Paul Hammond - "10+ Deploys Per Day"

https://www.youtube.com/watch?v=LdOe18KhtT4
The DevOps Transformation

https://www.youtube.com/watch?v=3KpPBnEtRj4
Agile Infrastructure with Andrew Shafer - The Agile Executive 004

https://theagileexecutive.com/2009/07/17/agileexec004/
Botchagalupe Presentations

https://gist.github.com/botchagalupe/984acf7b7ffeeb287ffe
The Andon Cord

http://itrevolution.com/kata
Netflix: Culture and Responsibility

http://slideshare.net/reed2001/culture-1798664
Spotify Engineering Culture (Part 1)

https://labs.spotify.com/2014/03/27/spotify-engineering-culture-part-1/
Velocity '09: Agile Infrastructure (Wall of Confusion)

http://www.slideshare.net/littleidea/agile-infrastructure-velocity-09
Velocity NYC 2013: Andrew Clay Shafer - "There Is No Talent Shortage"

https://www.youtube.com/watch?v=P_sWGl7MzhU
What Is DevOps (Wall of Confusion)

http://dev2ops.org/2010/02/what-is-devops/
CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 1. ANALYZING THE TECHNOLOGY VALUE STREAM

Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

https://www.amazon.com/Value-Stream-Mapping-Organizational-Transformation/dp/0071828915
DevOps Kaizen: Practical Steps to Start & Sustain a Transformation

http://www.slideshare.net/dev2ops/devops-kaizen-practical-steps-to-start-sustain-a-transformation
Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA

https://www.amazon.com/Learning-See-Stream-Mapping-Eliminate/dp/0966784308?ie=UTF8&hvadid=30911744901&hvdev=c&hvexid=&hvnetw=g&hvpone=60.00&hvpos=1t1&hvptwo=&hvqmt=b&hvrand=8624445624253798359&ref=pd_sl_3hk32rzq94_b&tag=googhydr-20
Support and Initiate a DevOps Transformation

http://www.slideshare.net/dev2ops/support-and-initiate-a-devops-transformation
The Satir Change Model

http://stevenmsmith.com/ar-satir-change-model/
CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 2. THE THREE WAYS OF DEVOPS

The Three Ways: The Principles Underpinning DevOps

http://itrevolution.com/the-three-ways-principles-underpinning-devops/
A Personal Reinterpretation of The Three Ways

http://itrevolution.com/a-personal-reinterpretation-of-the-three-ways/
Docker and the Three Ways of DevOps Part 1: The First Way - Systems Thinking

https://blog.docker.com/2015/05/docker-three-ways-devops/
Docker and the Three Ways of DevOps

https://www.docker.com/sites/default/files/WP_Docker%20and%20the%203%20ways%20devops_07.31.2015%20(1).pdf
CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 3. THE FIRST WAY - FLOW

3.1. The First Way - Flow (Part I)

David Anderson Kanban At Q Con

http://www.slideshare.net/deimos/david-anderson-kanban-at-q-con
Kanbans and DevOps: Resource Guide for “The Phoenix Project” (Part 2)

http://itrevolution.com/resource-guide-for-the-phoenix-project-kanbans-part-2/
Personal Kanban: Mapping Work|Navigating Life

https://www.amazon.com/Personal-Kanban-Mapping-Work-Navigating/dp/1453802266/ref=_1_1?s=books&ie=UTF8&qid=1466121877&sr=1-1&keywords=jim+benson
Kanban: Successful Evolutionary Change for Your Technology Business

https://www.amazon.com/Kanban-Successful-Evolutionary-Technology-Business/dp/0984521402
3.2. The First Way - Flow (Part II)

The Small Batches Principle

http://queue.acm.org/detail.cfm?id=2945077
Watch This One Piece Flow vs. Mass Production Envelope Stuffing Lean Thinking Simulation

https://www.youtube.com/watch?v=Dr67i5SdXiM
Web Operations: Keeping the Data on Time (Chapter 4)

https://www.amazon.com/Web-Operations-Keeping-Data-Time/dp/1449377440
The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses

https://www.amazon.com/Lean-Startup-Entrepreneurs-Continuous-Innovation/dp/0307887898
3.3. The First Way - Flow (Part III)

David Anderson Kanban at Q Con

http://www.slideshare.net/deimos/david-anderson-kanban-at-q-con
DOES15 - Dominica DeGrandis - The Shape of Uncertainty

https://www.youtube.com/watch?v=Gp05i0d34gg
3.4. The First Way - Flow (Part IV)

Lean software development

https://en.wikipedia.org/wiki/Lean_software_development
Lean Software Development: An Agile Toolkit

https://www.amazon.com/Lean-Software-Development-Agile-Toolkit/dp/0321150783
3.5. The First Way - Flow (Part V)

Theory of Constraints

https://en.wikipedia.org/wiki/Theory_of_constraints
Beyond the Goal: Eliyahu Goldratt Speaks on the Theory of Constraints (Your Coach in a Box)

https://www.amazon.com/Beyond-Goal-Eliyahu-Goldratt-Constraints/dp/1596590238
CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 4. THE SECOND WAY - FEEDBACK

4.1. The Second Way - Feedback (Part I)

Simple math for anomaly detection toufic boubez

http://www.slideshare.net/tboubez/simple-math-for-anomaly-detection-toufic-boubez-metafor-software-monitorama-pdx-20140505
The Art of Monitoring

https://www.artofmonitoring.com/
Monitoring with Graphite Tracking Dynamic Host and Application Metrics at Scale

http://shop.oreilly.com/product/0636920035794.do
Monitorama’s Videos

https://vimeo.com/monitorama/videos/
4.2. The Second Way - Feedback (Part II)

Jesse Robbins - GameDay: Creating Resiliency Through Destruction

https://www.youtube.com/watch?v=zoz0ZjfrQ9s
Resilience Engineering: Learning To Embrace Failure

http://queue.acm.org/detail.cfm?id=2371297
Fault Injection in Production - making the case for resilience testing

http://queue.acm.org/detail.cfm?id=2353017
The Netflix Simian Army

http://techblog.netflix.com/2011/07/netflix-simian-army.html
FIT: Failure Injection Testing

http://techblog.netflix.com/2014/10/fit-failure-injection-testing.html
4.3. The Second Way - Feedback (Part III)

Dave Zwieback - DevOps keeps it cool with ICE

http://radar.oreilly.com/2015/01/devops-keeps-it-cool-with-ice.html
Dave Snowden - The Cynefin Framework

https://www.youtube.com/watch?v=N7oz366X0-8
John Allspaw and Jesse Robbins - Web Operations: Keeping the Data on Time (Chapter 7)

https://www.amazon.com/Web-Operations-Keeping-Data-Time/dp/1449377440
Jeff Sussna - Empathy: The Essence of DevOps

http://blog.ingineering.it/post/72964480807/empathy-the-essence-of-devops
Jennifer Davis and Katherine Daniels - Effective DevOps

https://www.safaribooksonline.com/library/view/effective-devops/9781491926291/
Christina Maslach - Reversing Burnout

http://graphics8.nytimes.com/packages/pdf/business/06.BURNOUT.FINAL.pdf
Botchagalupe on Burnout

https://github.com/botchagalupe/my-presentations
4.4. The Second Way - Feedback (Part IV)

Feature flags, dark launches, and canary releases for all: LaunchDarkly, first year in review

http://blog.launchdarkly.com/feature-flags-dark-launches-and-canary-releases-for-all-launchdarkly-first-year-in-review/
Feature flags and canary, dark, and A/B releases

http://www.pragmaticdevops.com/2014/05/continuous-delivery/feature-flags-and-canary-dark-and-ab-releases/
How does Easy manage development and operations?

https://codeascraft.com/2011/02/04/how-does-etsy-manage-development-and-operations/
Tom Limoncello - The Practice of Cloud System Administration: Designing and Operating Large Distributed Systems, Volume 2

https://www.amazon.com/Practice-Cloud-System-Administration-Distributed/dp/032194318X
CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 5. THE THIRD WAY - CULTURE OF CONTINUAL EXPERIMENTATION AND LEARNING

5.1. The Third Way - Culture of Continual Experimentation and Learning (Part I)

Bethany Macri - Morgue: Helping Better Understand Events by Building a Post Mortem Tool

https://vimeo.com/77206751
5.3. The Third Way - Culture of Continual Experimentation and Learning (Part III)

Mike Rother - Introduction to the Improvement Kata

http://www.slideshare.net/mike734/introduction-to-the-improvement-kata
DOES15 - Courtney Kissler & Jason Josephy - Mindsets and Metrics and Mainframes... Oh My!

https://www.youtube.com/watch?v=88_y1YFsRig
DOES15 - Steven Spear - Creating High Velocity Organizations

https://www.youtube.com/watch?v=onwhZwroQHs
How Many Times Do You Pull the Andon Cord Each Day

http://gembapantarei.com/2008/04/how_many_times_do_you_pull_the_andon_cord_each_day.html
Botchagalupe presentations

https://gist.github.com/botchagalupe/984acf7b7ffeeb287ffe
John Kotter & Dan Cohen - The Heart of Change: Real-Life Stories of How People Change Their Organizations

https://www.amazon.com/Heart-Change-Real-Life-Stories-Organizations/dp/1422187330
Velocity NYC 2013 - Andrew Clay Shafer - There Is No Talent Shortage

https://www.youtube.com/watch?v=P_sWGl7MzhU
Drake Baer - How Changing One Habit Helped Quintuple Alcoa's Income

http://www.businessinsider.com/how-changing-one-habit-quintupled-alcoas-income-2014-4
CHAPTER 3: GETTING STARTED WITH DEVOPS. SECTION 1. PICKING A VALUE STREAM

1.1. Picking a Value Stream (Part I)

Erik Hollnagel - The ETTO Principle - Efficiency-Thoroughness Trade-Off

http://erikhollnagel.com/ideas/etto-principle/index.html
1.2. Picking a Value Stream (Part II)

Damon Edwards presentation

https://vimeo.com/69079272
Erik Hollnagel - The ETTO Principle - Efficiency-Thoroughness Trade-Off

http://erikhollnagel.com/ideas/etto-principle/index.html
Mike Rother - Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA

https://www.amazon.com/Learning-See-Stream-Mapping-Eliminate/dp/0966784308?ie=UTF8&hvadid=30911744901&hvdev=c&hvexid=&hvnetw=g&hvpone=60.00&hvpos=1t1&hvptwo=&hvqmt=b&hvrand=8624445624253798359&ref=pd_sl_3hk32rzq94_b&tag=googhydr-20
Karen Martin and Mike Osterling - Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

https://www.amazon.com/Value-Stream-Mapping-Organizational-Transformation/dp/0071828915
1.3. Picking a Value Stream (Part III)

Paula Thrasher - Three Steps to Change: Lessons from Battling Bureaucracy (DOES15)

https://www.youtube.com/watch?v=Hen6lk3J_ss
Courtney Kissler - Nordstrom-Transforming to a Culture of Continuous Improvement (DOES14)

https://www.youtube.com/watch?v=0ZAcsrZBSlo
Jody Mulkey - DevOps in the Enterprise: A Transformation Journey

https://www.youtube.com/watch?v=USYrDaPEFtM
1.4. Picking a Value Stream (Part IV)

DOES15 - Heather Mickman & Ross Clanton - (Re)building an Engineering Culture: DevOps at Target

https://www.youtube.com/watch?v=7s-VbB1fG5o
1.5. Picking a Value Stream (Part V)

DOES15 - Heather Mickman & Ross Clanton - (Re)building an Engineering Culture: DevOps at Target

https://www.youtube.com/watch?v=7s-VbB1fG5o
1.6. Picking a Value Stream (Part VI)

Martin Fowler - Strangler Application

http://www.martinfowler.com/bliki/StranglerApplication.html
Acceptance test-driven development

https://en.wikipedia.org/wiki/Acceptance_test%E2%80%93driven_development
DOES15 - Scott Prugh & Erica Morrison - Conway & Taylor Meet the Strangler (v2.0)

https://www.youtube.com/watch?v=tKdIHCL0DUg
DOES14 - Scott Prugh - CSG - DevOps and Lean in Legacy Environments

https://www.youtube.com/watch?v=f4et0EGvKXA
1.7. Picking a Value Stream (Part VII)

DOES15 - Carmen DeArdo - How DevOps Is Enabling Lean Application Development

https://www.youtube.com/watch?v=sL7wHJj25DA
1.8. Picking a Value Stream (Part VIII)

Ernest Mueller, James Wickett, Karthik Gaekwad - The Story of DevOps at National Instruments

https://vimeo.com/62931927
DOES15 - Ernest Mueller - DevOps Transformations at National Instruments

https://www.youtube.com/watch?v=6Ry40h1UAyE
CHAPTER 3: GETTING STARTED WITH DEVOPS. SECTION 2. UNDERSTANDING ORGANIZATIONAL CHANGE

2.2. Understanding Organizational Change (Part II)

Kelly McGonigal - How to make stress your friend

https://www.ted.com/talks/kelly_mcgonigal_how_to_make_stress_your_friend?language=en
Carol S. Dweck - Mindset: The New Psychology of Success

https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322
Kelly McGonigal - The Upside of Stress: Why Stress Is Good for You, and How to Get Good at It

https://www.amazon.com/Upside-Stress-Why-Good-You/dp/1101982934
2.3. Understanding Organizational Change (Part III)

David Marquet - Turn the Ship Around! How to Create Leaders at Every Level

https://www.youtube.com/watch?v=iiwUqnvY1l0
Simon Sinek - How Great Leaders Inspire Action

https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=en
2.4. Understanding Organizational Change (Part IV)

Abhimanyu Ghoshal - Two-pizza teams: Werner Vogels on Amazon's secrets for innovation at TNV Europe Conference

http://thenextweb.com/insider/2015/04/23/two-pizza-teams-werner-vogels-on-amazons-secrets-for-innovation-at-tnw-europe-conference/
Sam Newman - Building Microservices

http://samnewman.io/books/building_microservices/
2.7. Understanding Organizational Change (Part VII)

Pedro Canahuati - Growing from the Few to the Many: Scaling the Operations Organization at Facebook

https://www.infoq.com/presentations/scaling-operations-facebook
Velocity 2012 - Jesse Robbins - Changing Culture & Being a Force for Awesome

https://www.youtube.com/watch?v=OU8ihx3nT6I
2.8. Understanding Organizational Change (Part VIII)

561: NUMMI 2015 - This American Life

http://www.thisamericanlife.org/radio-archives/episode/561/nummi-2015
CHAPTER 3: GETTING STARTED WITH DEVOPS. SECTION 3. ENABLING TRANSFORMATION

3.2./3.3. Enabling Transformation (Part II)

Jennifer Davis and Katherine Daniels - Effective DevOps: Building a Culture of Collaboration, Affinity and Tooling at Scale

https://www.amazon.com/Effective-DevOps-Building-Collaboration-Affinity/dp/1491926309
John Kotter - The Heart of Change: Real-Life Stories of How People Change Their Organizations

https://www.amazon.com/Heart-Change-Real-Life-Stories-Organizations/dp/1422187330
CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 1. CONTINUOUS DELIVERY PATTERNS AND PRACTICES

1.1. Continuous Delivery Patterns and Practices

James Womack and Daniel Jones - How to Root Out Waste and Pursue Perfection

https://hbr.org/1996/09/how-to-root-out-waste-and-pursue-perfection
Jez Humble and David Farley - Continuous Delivery: Reliable Software Releases through Build, Test, and Deployment Automation

https://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912
Thomas A. Limoncelli - The Practice of Cloud System Administration: Designing and Operating Large Distributed Systems, Volume 2

https://www.amazon.com/Practice-Cloud-System-Administration-Distributed/dp/032194318X
Jennifer Davis and Katherine Daniels - Effective DevOps: Building a Culture of Collaboration, Affinity, and Tooling at Scale

https://www.amazon.com/Effective-DevOps-Building-Collaboration-Affinity/dp/1491926309
CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 2. THE DEPLOYMENT PIPELINE

2.1. The Deployment Pipeline (Part I)

Tom Limoncelli - The Practice of System and Network Administration

https://www.amazon.com/Practice-System-Network-Administration-Second/dp/0321492668
Jez Humble and David Farley - Continuous Delivery

https://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912
Damon Edwards and John Willis - Better, Faster AND Cheaper. How?

https://www.youtube.com/watch?v=j9fC4raB-bA
2.2. The Deployment Pipeline (Part II)

Damon Edwards - what is a Service Delivery Platform?

https://vimeo.com/46125904
2.3. The Deployment Pipeline (Part III)

Mitchell Hashimoto - Vagrant: Up and Running

https://www.amazon.com/Vagrant-Up-Running-Mitchell-Hashimoto/dp/1449335837
2.4. The Deployment Pipeline (Part IV)

Botchagalupe - Immutable Delivery (The Agile Admin)

https://theagileadmin.com/2015/11/24/immutable-delivery/
CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 3. CREATING CONSISTENCY IN THE PIPELINE

3.1. Creating Consistency in the Pipeline (Part I)

Netflix - Jason Chan - Real World Cloud Application Security

https://vimeo.com/54157394
Randy Bias - Pets vs. Cattle: The Elastic Cloud Story

http://cloudscaling.com/blog/cloud-computing/pets-vs-cattle-the-elastic-cloud-story/
3.2. Creating Consistency in the Pipeline (Part II)

Steve Traugott - Why Order Matters: Turing Equivalence in Automated Systems Administration

http://www.infrastructures.org/papers/turing/turing.html
3.3. Creating Consistency in the Pipeline (Part III)

Rob Hirschfeld - Digital Rebar Quick Start to K8s

https://www.youtube.com/watch?v=bn4LLNtPF6c
Abe Hassan Blog - baked servers vs fried servers

http://if.andonlyif.net/blog/2012/10/baked-servers-vs-fried-servers.html
Cloudinit

http://cloudinit.readthedocs.io/en/latest/
Cloudinit on RedHat

https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux_OpenStack_Platform/4/html/End_User_Guide/user-data.html
3.5. Creating Consistency in the Pipeline (Part V)

Kief Morris - Infrastructure as Code

http://shop.oreilly.com/product/0636920039297.do
3.7. Creating Consistency in the Pipeline (Part VII)

The Netflix Tech Blog - Building with Legos

http://techblog.netflix.com/2011/08/building-with-legos.html
Kief Morris - ImmutableServer

http://martinfowler.com/bliki/ImmutableServer.html
3.8. Creating Consistency in the Pipeline (Part VIII)

John Willis - Docker and the Three Ways of DevOps

https://www.docker.com/sites/default/files/WP_Docker%20and%20the%203%20ways%20devops_07.31.2015%20(1).pdf
Gartner - Assessing Docker and Containers for Five Software Delivery Use Cases

https://www.gartner.com/doc/3038125/assessing-docker-containers-software-delivery
DOES15 - Joshua Corman and John Willis - Immutable Awesomeness

https://www.youtube.com/watch?v=FV9X0xj6fFw
Steve Traugott - Why Order Matters: Turing Equivalence in Automated Systems Administration

http://www.infrastructures.org/papers/turing/turing.html
DockerCon2014 - Michael Bryzek - Immutable Infrastructure with Docker and EC2

https://www.youtube.com/watch?v=GaHzdqFithc
3.9. Creating Consistency in the Pipeline (Part IX)

GlueCon 2015 - Jerome Petazzoni - Immutable Infrastructure with Docker and Containers

http://www.slideshare.net/jpetazzo/immutable-infrastructure-with-docker-and-containers-gluecon-2015
Jared Diamond - Guns, Germs, and Steel: The Fates of Human Societies

https://www.amazon.com/Guns-Germs-Steel-Fates-Societies/dp/0393317552
socketplane/docker-ovs

https://github.com/socketplane/docker-ovs/blob/master/Dockerfile
CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 4. AUTOMATED TESTING

4.1. Automated Testing (Part I)

Elisabeth Hendrickson - Agile Testing: Nine Principles and Six Concrete Practices for Testing on Agile Teams

http://testobsessed.com/wp-content/uploads/2011/04/AgileTestingOverview.pdf
Test-driven development

https://en.wikipedia.org/wiki/Test-driven_development
4.2. Automated Testing (Part II)

Eric Evans - Domain-Driven Design: Tackling Complexity in the Heart of Software

https://www.amazon.com/Domain-Driven-Design-Tackling-Complexity-Software/dp/0321125215
Dan North - What's in a Story?

https://dannorth.net/whats-in-a-story/
James Wickett - Hands-on GauntIt: Security Testing for Developers

https://leanpub.com/hands-on-gauntlt
Petr Lapukhov (Facebook) - Move Fast, Unbreak Things!

https://www.youtube.com/watch?v=zs2Zn9rW3Ow
4.3. Automated Testing (Part III)

Open Mic 2: Continuous Deployment and Operations Dashboards at kaChing (Wealthfront)

https://vimeo.com/14830327
4.5. Automated Testing (Part V)

Gene Kim - The Amazing DevOps Transformation Of The HP LaserJet Firmware Team (Gary Gruver)

http://itrevolution.com/the-amazing-devops-transformation-of-the-hp-laserjet-firmware-team-gary-gruver/
Wing break Test on 787 Dreamliner

https://www.youtube.com/watch?v=6ofhc5dDiCE
Rugged Software

https://www.ruggedsoftware.org/
4.6. Automated Testing (Part VI)

Eran Messeri - What goes wrong when thousands of engineers share the same continuous build?

http://gotocon.com/dl/goto-aar-2013/slides/EranMesseri_WhatGoesWrongWhenThousandsOfEngineersShareTheSameContinuousBuild.pdf
Intuit Prepares for Tax Day Filing Surge with SOASTA (case study)

http://www.soasta.com/wp-content/uploads/2015/12/Intuit_CS.pdf
CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 5. DEPLOYMENT STRATEGIES

5.1. Deployment Strategies (Part I)

Tom Limoncelli - The Practice of Cloud System Administration Book

https://www.amazon.com/Practice-Cloud-System-Administration-Distributed/dp/032194318X
5.3. Deployment Strategies (Part III)

John Allspaw and Paul Hammond - 10+ Deploys Per Day

https://www.youtube.com/watch?v=LdOe18KhtT4
Eugene Letuchy - Facebook Chat

https://www.facebook.com/note.php?note_id=14218138919&id=9445547199&index=0
CHAPTER 5: THE SECOND WAY - APLIFY FEEDBACK LOOPS. SECTION 1.CREATING A SERVICE RELIABILITY CULTURE

1.1. Creating a Service Reliability Culture (Part I)

Site Reliability Engineering: How Google Runs Production Systems

http://shop.oreilly.com/product/0636920041528.do
1.3. Creating a Service Reliability Culture (Part III)

USENIX 2014 - Ben Treynor Sloss - Keys to SRE

https://www.youtube.com/watch?v=n4Wf14e2jxQ
1.4. Creating a Service Reliability Culture (Part IV)

Site reliability Engineering

http://shop.oreilly.com/product/0636920041528.do
1.5. Creating a Service Reliability Culture (Part V)

Wired - Her Code Got Humans on the Moon - And Invented Software Itself

https://www.wired.com/2015/10/margaret-hamilton-nasa-apollo/
Gene Kranz - Failure Is Not an Option: Mission Control From Mercury to Apollo 13 and Beyond

https://www.amazon.com/Failure-Not-Option-Mission-Control/dp/1439148813
Diane Vaughan - The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA

https://www.amazon.com/Challenger-Launch-Decision-Technology-Deviance/dp/0226851761
Steven Spear - The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition

https://www.amazon.com/High-Velocity-Edge-Operational-Excellence-Competition/dp/0071741410
1.6. Creating a Service Reliability Culture (Part VI)

John Allspaw and Paul Hammond - 10+ Deploys Per Day

https://www.youtube.com/watch?v=LdOe18KhtT4
John Allspaw - Trade-Offs Under Pressure: Heuristics and Observations of Teams Resolving Internet Service Outages

https://drive.google.com/file/d/0Bx50LgK_RXNmUTRDSUhyam9ranM/view
John Allspaw - Incident Response: Trade-offs Under Pressure

https://www.infoq.com/presentations/incident-response
Amazon.com - Summary of the AWS Service Event in the US East Region

https://aws.amazon.com/message/67457/
CHAPTER 5: THE SECOND WAY - AMPLIFY FEEDBACK LOOPS. SECTION 2. FAST FEEDBACK

2.1. Fast Feedback (Part I)

Jesse Robbins, Kripa Krishnan, John Allspaw, and Tom Limoncelli - Resilience Engineering: Learning to Embrace Failure

http://queue.acm.org/detail.cfm?id=2371297
Tom Limoncelli - The Practice of Cloud System Administration, vol 2

https://www.amazon.com/Practice-Cloud-System-Administration-Distributed-ebook/dp/B00N7N2CRQ
Jez Humble, Joanne Molesky, and Barry O'Reilly - Lean Enterprise

https://www.amazon.com/Lean-Enterprise-Performance-Organizations-Innovate/dp/1449368425
Gene Kim, Jez Humble, Patrick Debois, and John Willis - The DevOps Handbook

https://www.amazon.com/DevOps-Handbook-World-Class-Reliability-Organizations/dp/1942788002
Jesse Robbins - GameDay: Creating Resiliency Through Destruction

https://www.youtube.com/watch?v=zoz0ZjfrQ9s
John Allspaw - Fault Injection in Production: Making the Case for Resilience Testing

http://queue.acm.org/detail.cfm?id=2353017
The Netflix Tech Blog - The Netflix Simian Army

http://techblog.netflix.com/2011/07/netflix-simian-army.html
The Netflix Tech Blog - FIT: Failure Injection Testing

http://techblog.netflix.com/2014/10/fit-failure-injection-testing.html
2.2. Fast Feedback (Part II)

Peter Senge - The Fifth Discipline: The Art & Practice of The Learning Organization

https://www.amazon.com/Fifth-Discipline-Practice-Learning-Organization/dp/0553456342
Donella Meadows - Thinking in Systems

https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557
InfoQ - Dan North - Making a Sandwich - Effective Feedback Techniques

https://www.infoq.com/presentations/feedback-models-techniques
Jeff Sussna - Designing Delivery: Rethinking IT in the Digital Service Economy

http://shop.oreilly.com/product/0636920033080.do
2.3. Fast Feedback (Part III)

John Allspaw - Go or No-Go: Operability and Contingency Planning at Etsy.com

http://www.slideshare.net/jallspaw/go-or-nogo-operability-and-contingency-planning-at-etsycom
2.4. Fast Feedback (Part IV)

Attlassian Blogs - Sean Regan - What is ChatOps? A guide to its evolution, adoption, and significance

http://blogs.atlassian.com/2016/01/what-is-chatops-adoption-guide/
Jesse Newland - ChatOps at GitHub

https://www.youtube.com/watch?v=NST3u-GjjFw
Jason Hand (VictorOps) - Real World ChatOps

https://www.youtube.com/watch?v=X9FLsMup0A0
Jason Hand (VictorOps) - ChatOps Unplugged: A Beginner's Guide

https://www.youtube.com/watch?v=1srw4yjQcN0
GitHub Blog - Say Hello to Hubot

https://github.com/blog/968-say-hello-to-hubot
CHAPTER 5: THE SECOND WAY - AMPLIFY FEEDBACK LOOPS. SECTION 3. UNDERSTANDING MONITORING

3.1. Understanding Monitoring (Part I)

Kevin Behr, Gene Kim, George Spafford - The Visible Ops Handbook

https://www.amazon.com/Visible-Ops-Handbook-Implementing-Practical/dp/0975568612
Mike Brittain - Tracking Every Release (Code as Craft Blog)

https://codeascraft.com/2010/12/08/track-every-release/
Petr Lapukhov (Facebook) - Move Fast, Unbreak Things!

https://www.youtube.com/watch?v=zs2Zn9rW3Ow
ChefConf 2016 - Veresh Sita - Alaska Airlines

https://www.youtube.com/watch?v=mGJkhuRlvTo
3.2. Understanding Monitoring (Part II)

Tom Limoncelli - The Practice of Cloud System Administration

https://www.amazon.com/Practice-Cloud-System-Administration-Distributed/dp/032194318X
James Turnbull - The Art of Monitoring

https://www.amazon.com/Art-Monitoring-James-Turnbull-ebook/dp/B01GU387MS
Gene Kim, Jez Humble, Patrick Debois, John Willis - The DevOps Handbook

https://www.amazon.com/DevOps-Handbook-World-Class-Reliability-Organizations/dp/1942788002
Site Reliability Engineering: How Google Runs Production Systems

http://shop.oreilly.com/product/0636920041528.do
iSixSigma Blog - Variation - The Root of All Process Evil

https://www.isixsigma.com/tools-templates/variation/variation-root-all-process-evil/
The Flaw of Averages

http://www.flawofaverages.com/
Michael Kopp - Why Averages Suck and Percentiles are Great

http://apmblog.dynatrace.com/2012/11/14/why-averages-suck-and-percentiles-are-great/
Khan Academy

https://www.khanacademy.org/
3.3. Understanding Monitoring (Part III)

Theo Schlossnagle - Adaptive Availability for Quality of Service

https://www.infoq.com/presentations/time-series-database
Theo Schlossnagle - Adaptive Availability
http://www.slideshare.net/postwait/adaptive-availability
3.4. Understanding Monitoring (Part IV)

Jason Dixon - Monitoring with Graphite

https://www.amazon.com/dp/1491916435
James Turnbull - The Art of Monitoring

https://www.amazon.com/Art-Monitoring-James-Turnbull-ebook/dp/B01GU387MS
Varun Chandola, Arindam Banerjee, & Vipin Kumar - Anomaly Detection: A Suervey

http://www-users.cs.umn.edu/~banerjee/papers/09/anomaly.pdf
The Netflix Tech Blog - RAD - Outlier Detection on Big Data

http://techblog.netflix.com/2015/02/rad-outlier-detection-on-big-data.html
David Goldberg - Statistical Anomaly Detection

http://www.ebaytechblog.com/2015/08/19/statistical-anomaly-detection/
David Golberg, Yinan Shan - The Importance of Features for Statistical Anomaly Detection

https://www.usenix.org/sites/default/files/conference/protected-files/hotcloud15_slides_goldberg.pdf
CHAPTER 5: THE SECOND WAY - AMPLIFY FEEDBACK LOOPS. SECTION 4. UNDERSTANDING COMPLEXITY

4.1. Understanding Complexity (Part I)

Eliyahu Goldratt - Beyond the Goal: Theory of Constraints

https://www.amazon.com/dp/B000ELJ9NO
Gene Kim, Kevin Behr, George Spafford - The Phoenix Project

https://www.amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/0988262592
Eliyahu Goldratt - The Goal

https://www.amazon.com/Goal-Process-Ongoing-Improvement/dp/0884271951
Gene Kim, Jez Humble, Patrick Debois, John Willis - The DevOps Handbook

https://www.amazon.com/The-DevOps-Handbook-World-Class-Organizations/dp/1942788002
Mark Burgess - In Search of Certainty: The science of our information infrastructure

https://www.amazon.com/Search-Certainty-science-information-infrastructure/dp/1492389161
Jeff Sussna - Designing Delivery: Rethinking IT in the Digital Service Economy

http://shop.oreilly.com/product/0636920033080.do
Jeff Sussna - From Cybernetics to DevOps and Beyond (DevOps Days Belgium, 2014)

https://vimeo.com/114017635
David Snowden, Mary Boone - A Leader's Framework for Decision Making

https://hbr.org/2007/11/a-leaders-framework-for-decision-making
Cognitive Edge

http://cognitive-edge.com/
4.2. Understanding Complexity (Part II)

Mike Nygard - Release It!: Design and Deploy Production-Ready Software

https://www.amazon.com/Release-Production-Ready-Software-Pragmatic-Programmers/dp/0978739213
DevOps Cafe - Episode 50: Adrian Cockcroft

http://devopscafe.org/show/2014/7/22/devops-cafe-episode-50-adrian-cockcroft.html
Martin Fowler - CircuitBreaker

http://martinfowler.com/bliki/CircuitBreaker.html
Ben Christensen - Introducing Hystrix for Resilience Engineering (The Netflix Tech Blog)

http://techblog.netflix.com/2012/11/hystrix.html
4.3. Understanding Complexity (Part III)

Mark Burgess - Thinking in Promises: Designing Systems for Cooperation

https://www.amazon.com/Thinking-Promises-Mark-Burgess/dp/1491917873
Mark Burgess - In Search of Certainty: The science of our information infrastructure
https://www.amazon.com/Search-Certainty-science-information-infrastructure/dp/1492389161
Jeff Sussna - Designing Delivery: Rethinking IT in the Digital Service Economy

http://shop.oreilly.com/product/0636920033080.do
John Willis - Promise Theory for Dummies

https://www.youtube.com/watch?v=y3yplqTFywY
CHAPTER 6: THE THIRD WAY - ACCELERATE LEARNING. SECTION 1. LEARNING ORGANIZATIONS

1.1. Learning Organizations (Part I)

Andrew Clay Shafer - There Is No Talent Shortage (Velocity NYC 2013)

https://www.youtube.com/watch?v=P_sWGl7MzhU
Andrew Clay Shafer - DevOps ... What Is Missing? What Is Next?

http://www.slideshare.net/littleidea/devops-whats-missing-whats-next
Steven Spear and Kent Bowen - Decoding The DNA of the Toyota Production System

https://hbr.org/1999/09/decoding-the-dna-of-the-toyota-production-system
Mike Rother - Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results

https://www.amazon.com/Toyota-Kata-Managing-Improvement-Adaptiveness/dp/0071635238
W. Edwards Deming - Out of Crisis

https://www.amazon.com/Out-Crisis-Press-Edwards-Deming/dp/0262541157
W. Edwards Deming - 14 Points

https://www.deming.org/theman/theories/fourteenpoints
W. Edwards Deming - The New Economics for Industry, Government, Education

https://www.amazon.com/New-Economics-Industry-Government-Education/dp/0262541165
John Willis' Ignite talk - DevOps and Dr. Deming's 14 Points (Velocity NY 2014)

https://www.youtube.com/watch?v=7g3uqSzWVZs
John Willis - Deming to DevOps: The Science Behind DevOps

https://www.youtube.com/watch?v=QcRWQIL5qus
1.2. Learning Organizations (Part II)

Peter Senge - The Fifth Discipline: The Art & Practice of The Learning Organization

https://www.amazon.com/Fifth-Discipline-Practice-Learning-Organization/dp/0385517254
Mark Smith (Infoed) - Peter Senge and the learning organization

http://infed.org/mobi/peter-senge-and-the-learning-organization/
Edward Muzio - The Ladder of Inference Creates Bad Judgement

https://www.youtube.com/watch?v=K9nFhs5W8o8
Trevor Maber - Rethinking Thinking

http://ed.ted.com/lessons/rethinking-thinking-trevor-maber
1.3. Learning Organizations (Part III)

Victoria Marsick - The Dimensions of a Learning Organization Questionnaire (DLOQ)

http://adh.sagepub.com/content/15/2/127
Karen Watkins and Victoria Marsick - Dimensions of the Learning Organization Questionnaire: Introduction

http://www.partnersforlearning.com/instructions.html
1.4. Learning Organizations (Part IV)

Reed Hastings - Seven Aspects of Our Culture

http://www.slideshare.net/reed2001/culture-1798664/2-We_Seek_ExcellenceOur_culture_focuses
Patty McCord: A Culture of Innovation

https://www.youtube.com/watch?v=o3e1lnixKBM
CHAPTER 6: THE THIRD WAY - ACCELERATE LEARNING. SECTION 2. COMMUNICATION

2.1. Communication (Part I)

John Willis - Neo Taylorism or DevOps Anti Patterns

http://itrevolution.com/neo-taylorism-or-devops-anti-patterns/
2.3. Communication (Part III)

Dan North - Making a Sandwich: Effective Feedback Techniques

https://qconlondon.com/speakers/dan-north
Ben Linders - Applying Feedback Techniques

https://www.infoq.com/news/2016/03/feedback-techniques
2.4. Communication (Part IV)

Rebecca Miller-Webster - Frameworks for Feedback

https://www.youtube.com/watch?v=WcdNAIoTjfU&list=PL5pdUnQbCX6sgW8SUD0yE7dWiL1SHTO1o&index=4
https://speakerdeck.com/rmw/frameworks-for-feedback-long-version-2016-may-self-conference
The Feeling Wheel

http://blogs.edweek.org/teachers/coaching_teachers/Feeling-Wheel.jpg
CHAPTER 6: THE THIRD WAY - ACCELERATE LEARNING. SECTION 3. BLAMELESS CULTURE

3.1. Blameless Culture (Part I)

Sidney Dekker - The Field Guide to Understanding "Human Error"

https://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/0754648265
Sidney Dekker - System Failure, Human Error: Who's to Blame? (DevOps Days Brisbane, 2014)

https://vimeo.com/102167635
3.2. Blameless Culture (Part II)

Sidney Dekker - Just Culture: Balancing Safety and Accountability

https://www.amazon.com/Just-Culture-Balancing-Safety-Accountability/dp/1409440605
3.3. Blameless Culture (Part III)

Dave Zwieback - The Human Side of Postmortems: Managing Stress and Cognitive Biases

http://www.oreilly.com/webops-perf/free/the-human-side-of-postmortems.csp
John Allspaw - Blameless PostMortems and a Just Culture

https://codeascraft.com/2012/05/22/blameless-postmortems/
3.4. Blameless Culture (Part IV)

VictorOps - Blameless Post-Mortems ... and how to do them

https://victorops.com/wp-content/uploads/2014/09/Blameless-Post-Mortems.pdf
Dave Zwieback - Beyond Blame: Learning from Failure and Success

https://www.amazon.com/gp/product/1491906413