Login/Register doesn't work (LIST hosting on Cisco Cat9500)

[HusLam]

Hello :)

EBU LIST has been successfully installed on the cisco catalyst platform as the iox application. The application is up and running.
The corresponding package.yaml file needed to be written and generated together with the ebutech/pi-list docker image as iox package (.tar file) in the ioxclient environment in order to correctly install LIST on the switch. The web gui / web server is reachable, but I am not able to login ("The credentials used are not correct") or to register ("The username is already being used"). The version on the start page looks odd, too. Instead of "v2.2.2 @ 36b3975" is shown "vundefined.undefined.undefined @ undefined".

Do you have any experience with LIST app hosting on the cisco platform? Do you have any idea how to fix this problem?

Thanks in advance!

Kind regards,
Lamija

[pedro-alves-ferreira]

Hello,

Thanks for reporting this. I am not aware of anyone running LIST on that platform.
I'm afraid that error message may be misleading. That error along with the fact that the version is not made available to the GUI indicates that the backend server is not running properly.
From your message, it isn't obvious if you are running the other required containers, as defined here. Can you please confirm that? If yes, can you send me the logs of the containers?

[HusLam]

Hi Pedro,

thanks for your prompt response! It's a pity that you don't have any experience with list running on this platform.
In the Iox environment of the switch there is no possibility to run docker-compose.yaml file and docker containers as in the docker environment. I've been able to run all 4 images as 4 apps. I am in contact with the cisco regarding this issue.
Here are the connection outputs to the ebutech/list-pi container. Maybe you can identify some errors that need to be fixed for list to work properly. Otherwise, we can close this issue here and I will proceed with the issue on the vendor side.

connection_webserver.txt
debug.txt

[pedro-alves-ferreira]

Hi again, The "Waiting for database" message means that the list backend server is not able to contact the MongoDB database. This is expected, as the backend relies on DNS to resolve "mongo" to the IP address where the database is running. Using docker-compose, this is done automatically, resolving the name of the service to the IP address where it is running. This behaviour can be changed, by adding the appropriate information here: https://github.com/ebu/pi-list/blob/master/scripts/deploy/artifacts/listwebserver/config.yml. However, this would require rebuilding the Docker image with the correct configuration file. If you can add the appropriate DNS records for all the services listed in the docker-compose.yml file (influxdb, mongo, rabbitmq), I guess it should just work. I hope this helps. Regards, Pedro

…

________________________________ De: HusLam ***@***.***> Enviado: 15 de novembro de 2022 11:27 Para: ebu/pi-list ***@***.***> Cc: Pedro Ferreira ***@***.***>; Comment ***@***.***> Assunto: Re: [ebu/pi-list] Login/Register doesn't work (LIST hosting on Cisco Cat9500) (Issue #150) Hi Pedro, thanks for your prompt response! It's a pity that you don't have any experience with list running on this platform. In the Iox environment of the switch there is no possibility to run docker-compose.yaml file and docker containers as in the docker environment. I've been able to run all 4 images as 4 apps. I am in contact with the cisco regarding this issue. Here are the connection outputs to the each app (docker container). Maybe you can identify some errors that need to be fixed for list to work properly. Otherwise, we can close this issue here and I will proceed with the issue on the vendor side. app-hosting_connection.txt<https://github.com/ebu/pi-list/files/10012169/app-hosting_connection.txt> — Reply to this email directly, view it on GitHub<#150 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AEZI3QGPR4RPQFEWNN6K2EDWINXTJANCNFSM6AAAAAAR5US76U>. You are receiving this because you commented.Message ID: ***@***.***>

[HusLam]

After restarting all the apps / docker images, the connection to the webserver container looks better, but some skript cannot be executed. Here is a correspoding log file.
connection_webserver.txt
debug.txt

[HusLam]

After terminating all the running processes from the node the nodemon started working as expected. But now there is another issue:

Health checker: trying to create receiver
[AMQP] connecting to amqp://rabbitmq:5672
Health checker: trying to create receiver
[AMQP] connecting to amqp://rabbitmq:5672
Error connecting to AMQP broker: Error: getaddrinfo EAI_AGAIN rabbitmq

On the rabbitmq-server container itself:

rabbitmq-server

ERROR: node with name "rabbit" already running on "68568daeb9c0"

Thanks in advance!!
Lamija

[MohammadQurt]

Hi,
I faced same issue on Ubuntu 22.04, while using docker compose.

Issue: login ("The credentials used are not correct") and when try to register any username ("The username is already being used")

Cause of the issue: server diskspace was full.

Fixed by cleaning "/var/lib/docker/volumes/ebu_listserver/_data/" directory.

I have tried "docker system prune --volumes" before deleting the directory, but it didn't help.

I'm sharing this post to help anyone facing this issue.

Also, if someone have better handle for this, please let me know