Deleted Tickets

[cholu6768]

Is there a way to know if the ticket is archived or deleted?

In some ticket exports I made with Zenpy, I've been getting tickets that in Zendesk appeared in the deleted tickets section.

[cryptomail]

Can you post some example code?
Also, It's entirely plausible that by the time you perform an export of tickets that some tickets may have been deleted (for any number of reasons):)

[StarParks]

We have been using the tickets.deleted endpoint to check for deleted tickets.

In case this is of any help, here is how we have been fetching deleted tickets by last deleted:

client = Zenpy(**credentials)

deleted_tickets_generator = client.tickets.deleted(sort_by='deleted_at', sort_order='desc'