gene plots missing for hg38 when a region is searched

[ciarareeve]

GetGeneShapes diverges and does not seem to have a gene plot when a region is searched rather than a gene. ex) HTT gene shows in hg38 when specifically searched but if the same region is searched we do not get any gene image

[ciarareeve]

currently postponing until we get more api info due to needed changes to the back end