@@ -4234,14 +4234,16 @@ Returns a paginated list of canned responses.
42344234
42354235##### Response
42364236
4237- | Parameter | Data type | Notes |
4238- | ------------ | --------------- | --------------------------------------- |
4239- | ` id ` | ` number ` | Canned response ID |
4240- | ` text ` | ` string ` | Canned response text content |
4241- | ` tags ` | ` array[string] ` | Array of tags |
4242- | ` group_id ` | ` number ` | Group ID the canned response belongs to |
4243- | ` is_private ` | ` bool ` | Whether the canned response is private |
4244- | ` author_id ` | ` string ` | User ID of the last editor |
4237+ | Parameter | Data type | Notes |
4238+ | ------------ | --------------- | ---------------------------------------------- |
4239+ | ` id ` | ` number ` | Canned response ID |
4240+ | ` text ` | ` string ` | Canned response text content |
4241+ | ` tags ` | ` array[string] ` | Array of tags |
4242+ | ` group_id ` | ` number ` | Group ID the canned response belongs to |
4243+ | ` is_private ` | ` bool ` | Whether the canned response is private |
4244+ | ` author_id ` | ` string ` | User ID of the last editor |
4245+ | ` created_at ` | ` string ` | Specifies when the canned response was created |
4246+ | ` updated_at ` | ` string ` | Specifies when the canned response was updated |
42454247
42464248<Code >
42474249
@@ -4272,15 +4274,19 @@ curl -X POST \
42724274 "tags" : [" greeting" , " support" , " updated" ],
42734275 "group_id" : 1 ,
42744276 "is_private" : true ,
4275- "author_id" : " agent123"
4277+ "author_id" : " smith@example.com" ,
4278+ "created_at" : " 2025-10-17T08:16:45.000000Z" ,
4279+ "updated_at" : " 2025-10-17T08:16:45.000000Z" ,
42764280 },
42774281 {
42784282 "id" : 12346 ,
42794283 "text" : " We'll get back to you within 24 hours." ,
42804284 "tags" : [" follow-up" ],
42814285 "group_id" : 1 ,
42824286 "is_private" : false ,
4283- "author_id" : " agent456"
4287+ "author_id" : " smith@example.com" ,
4288+ "created_at" : " 2025-10-10T08:16:45.000000Z" ,
4289+ "updated_at" : " 2025-22-17T07:11:28.288340Z" ,
42844290 }
42854291 ],
42864292 "found_canned_responses" : 25 ,
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