Talk Android app, microphone is disabled

[CaliSunUSA]

Nextcloud version (eg, 24.0.1): 31.0.5
Talk Server version (eg, 14.0.2): 21.1.0
Custom Signaling server configured: no
Custom TURN server configured: no
Custom STUN server configured: no

In case mobile Nextcloud Talk apps are involved:

Talk Android version (eg, 14.0.2): 21.1.0

The issue you are facing:

I get a pop-up message that microphone is disabled (see attached screenshot)
When I call another user (on iOS) I can hear them but they don’t hear me.
I did all of following to fix, without success:

• Checked Microphone App Permissions:
  Talk is allowed to use microphone
• Disabled Battery Optimization.
• Checked Mute/Unmute Button.
• Restarted the App and Device.
• Tried Push-to-talk, as suggested by screenshot, no luck.

Other thing I have tried:

• Remove account from android app, clear app cache and re-initiate account.
  No success.
• Uninstalled and re-installed app (from Google store, not F-Droid)
  No success

Only thing I can think of is that, in windows web browser, I have enabled:
“Turn off camera and microphone by default when joining a call”
later when I realized what I did, I disabled it, but android app might be stuck in that status.

PS. I have also posted the same issue here:
https://help.nextcloud.com/t/talk-android-app-microphone-is-disabled/226796

[CaliSunUSA]

To test from my Android phone, I initiated call from within Firefox browser ( https://MyNextcloud.url) and everything worked fine, there was no microphone issue.
So something is wrong with android app, is it a bug?

[mahibi]

HI @CaliSunUSA

I get a pop-up message that microphone is disabled

The pop-up only states that click&hold is possible when microphone is disabled inside the app. It has nothing to do with the bug you experience.

It might be a bug in the talk android app.
Can you please use the mobiles web browser of android an log in there to the talk site? And try the same scenario (so, initiate a call from mobile). Does it work or is it the same issue?

Can you also please share the diagnosis report from the app? (Settings - Advanced - Diagnosis - upper right menu to share)

[CaliSunUSA]

I believe it relates to #3834

[CaliSunUSA]

some other opened issues that may be related to this problem: #4888, #4797, #4675, #3834 and the oldest #3327,
and Backport
#4800,
#4833

[CaliSunUSA]

I have not tried Talk for couple of months, today I did latest updates to server and Android and it looks like it is working now.
Here is what I am running:

Nextcloud Hub 25 Autumn (32.0.3)
Talk Server version: 22.0.7
Talk Android version: 22.0.3

[CaliSunUSA]

Everything worked fine until this morning I upgraded to latest version of Android Talk.
It Is Broken Again.
Talk Android version: 22.1.0

[mahibi]

thanks to let me know @CaliSunUSA
we will have a closer look

[Noctisik]

I have the same problem with Nextcloud 32.0.6 (Talk 22.0.8)/Android Talk 22.1.0. In some calls I start with disabled microphone (but it shows, that it's enabled in app). When I disable and enable it (switch microphone off and on again) - another user starts hearing me. This problem occurs Inconsistently (it doesn't appear in every call).