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mistake in a course, contact the course staff by - using the :ref:`course discussions`. + using the :ref:`course discussions`. * Check the **Course** page in the course. Course teams use this page to post updates about the course, which can include explanations about course @@ -70,7 +70,7 @@ these options for getting an answer. general information about how the course works and what you can expect, and also what they expect from you, in the first section in the course. -* Participate in the :ref:`course discussions`. Other learners +* Participate in the :ref:`course discussions`. Other learners might be able to answer your question, or might have the same question themselves. If you encounter an unfamiliar word, phrase, or abbreviation, such as "finger exercise" or "board work", search for it on the diff --git a/source/learners/SFD_teams.rst b/source/learners/SFD_teams.rst index 373f05c29..e4aa97bd6 100644 --- a/source/learners/SFD_teams.rst +++ b/source/learners/SFD_teams.rst @@ -252,8 +252,7 @@ Although you can view discussions in any team, you must belong to a team to add new posts and responses to the team's discussion. Team discussions work in the same way as your course discussions. For -information about course discussions, see :ref:`Anatomy of Open edX Course -Discussions`. +information about course discussions, see :ref:`Getting started with Discussions`. If you leave a team, you can view posts that are made, but you can no longer participate in that team's discussions. diff --git a/source/learners/sfd_discussions/add_post.rst b/source/learners/sfd_discussions/add_post.rst deleted file mode 100644 index 04300e914..000000000 --- a/source/learners/sfd_discussions/add_post.rst +++ /dev/null @@ -1,302 +0,0 @@ -.. _Add or Edit a Contribution: - -####################################### -Taking Part in Course Discussions -####################################### - -This topic describes how to add, edit, and delete contributions to discussions. - -.. contents:: - :local: - :depth: 1 - -.. note:: - You might want to enter mathematical or scientific expressions in a - discussion. For information about how to enter plain text so that it will - appear as a formatted mathematical expression, see `Math Formatting in Course - Discussions`_. - -.. _Add a Post: - -************** -Adding a Post -************** - -When you add a post to a discussion in your course, you decide what type of -post to make and the topic of the post. For course-wide discussion topics, you -can add a post on the **Discussion** page. For content-specific discussions in -a course unit, you can add a post either on the **Discussion** page or -directly in the course unit. - -.. _Determine Post Type: - -************************************************** -Determining the Post Type: Discussion or Question -************************************************** - -To make sure that other learners and the course team can find and respond to -your post, decide what type of post you want to make: either question or -discussion. - -* A question post raises an issue so that the discussion moderation team or - community can provide answers. - -* A discussion post starts a conversation by sharing thoughts and - reflections, and inviting community participation. - -If you have any difficulty deciding which type of post you want to add, think -about whether you want to get concrete information (a question) or start an -open-ended conversation (a discussion). If you are asking a question about the -course and need an answer from the course team, be sure to create your post as -a question, so that the course team sees that a response is required and -responds appropriately. - -.. image:: /_images/learners/discussion_or_question.png - :width: 500 - :align: center - :alt: post type card on the add post section. - -After you make your post, on the **Discussion** page for your course, a -question mark next to the avatar identifies posts that ask questions. - -.. image:: /_images/learners/post_type_identification.png - :width: 700 - :align: center - :alt: how to identify type of past from summary list. - -.. note:: You can change the post type from discussion to question or vice - versa at any time after you add your post. For more information, see - :ref:`Edit or Delete`. - - -.. _Determine Post Topic: - -**************************** -Determining the Post Topic -**************************** - -Every post in the course discussions has an associated topic. The course team -creates the list of discussion topics for each course, and you choose a -topic from that list when you create your post. Before you add a post, you -should look through the list of topics in the course discussions so that you -can decide which topic is the most appropriate for your post. For more -information, see :ref:`Explore Posts`. - -After you decide on a post type and topic, you can add your post on the -**Discussion** page or in the body of the course. - - -.. _Add a post on discussion page: - -************************************ -Add a Post on the Discussion Page -************************************ - -You can add a post for course-wide or content-specific discussion -topics on the **Discussion** page. - -#. On the **Discussion** page, select **Add a Post**. - -#. Determine the type of post you want to make, and select **Question** or - **Discussion**. - -#. Determine the most appropriate topic for adding your post to, and select the - topic from the **Topic Area** list. - -#. In the **Title** box, enter a short, descriptive title. The title is the - part of your post that others see when they are browsing on the - **Discussion** page or scrolling through one of the content-specific topics. - -#. Enter the text of your post. To format the text or to add links or - images, use the formatting options above the text box. - - Any text formatting or images that you add are only visible when others - read your post in a web browser. The mobile app currently does - not display added formatting or images. - -#. Click the **Show preview** button to see how the post will look after submission. - -#. Click the **Submit** if you are satisfied with the appearance or click **Cancel**, if you want to discard the post. - -.. image:: /_images/learners/add_post_sections_details.png - :width: 700 - :align: center - :alt: identify different elements of post creation section. - -.. _Add image on a post: - -============================================ -Add Image to a Post on the Discussion Page -============================================ - -You can add an image while creating a post, click the **Insert image** button visible on top of the text editor to -open a dialog box. Use this dialog box to upload and resize the image and add description and source of the image. - -.. image:: /_images/learners/add_image_dialogue.png - :width: 500 - :align: center - :alt: dialogue box for adding images to post. - -.. note:: If you include an image with your post, include a description so - that learners who use screen readers to access the course can understand - the image's content and purpose. The description also displays in place - of the image if problems occur with the image file. If the image has no - functional purpose, leave the **Alternative description** field empty and check the image is decorative. - - The maximum size for an uploaded file is 1 MB. - -.. _add post in course unit: - -************************************ -Add a Post in a Course Unit -************************************ - -If you come to a discussion as you work through the units in your course, or -if you know where in the course a particular discussion originates, you can -add a post for that discussion from the unit in your course. - -The following steps apply only to content-specific discussions. - -#. Select **Course**. - -#. Open the unit in the course that includes the discussion topic that you - want to add a post to. - -#. Select **Show Discussion** to read what others have already contributed to - the conversation. - - The title and the first line of each post is shown in the list of posts. - - To read an entire post and view its responses and comments, select any part - of the post preview. - -#. To contribute a new post to the discussion, select **Add a Post** and follow - the steps that you use to add a post to the discussion page. For more - information, see :ref:`Add a post on discussion page`. - - To respond to an existing post or comment on an existing response, follow - the steps described in :ref:`Add response on discussion page`. - - -.. _Add image in course unit: - -===================================== -Add Image to a Post in a Course Unit -===================================== - -You can add an image while creating a post, click the Insert image button visible on top of the -text editor to open a dialog box. Use this dialog box to upload and resize the image and add -description and source of the image. - - -.. note:: If you include an image with your post, include a description so that learners who use - screen readers to access the course can understand the image’s content and purpose. The description - also displays in place of the image if problems occur with the image file. If the image has no - functional purpose, leave the **Image Description** field empty and select - **This image is for decorative purposes only and does not require a description**. - - The maximum size for an uploaded file is 1 MB. - - -.. _Posting Anonymously: - -********************** -Posting Anonymously -********************** - -If the course staff has enabled the option to allow anonymous posts, a **Post anonymously to peers** checkbox -will be available under the field where you enter your text, when creating a post. When you post anonymously, -the course team and discussion moderation team including community TAs can see your username, but other learners cannot. - -.. image:: /_images/learners/anonymous_post_card.png - :width: 500 - :align: center - :alt: anonymous post summary card view. - -.. _Add response on discussion page: - -************************************************** -Add a Response or Comment on the Discussion Page -************************************************** - -You can add a response or comment to course-wide or content-specific -discussion topics on the **Discussion** page. - -#. On the **Discussion** page, find the post that you want to contribute to. To - help you decide where to add your thoughts, review the current responses and - their comments. - - For more information about finding posts by searching, sorting, or using - filters, see :ref:`Explore Posts`. - -#. Add a response or comment. - - * To add a response to the post, select **Add A Response**. When you have - finished entering your response, select **Submit**. - - * To add a comment to a response, move your cursor inside the **Add a - comment** field below the response. When you have finished entering your - comment, select **Submit**. - -.. _add response in post in course unit: - -******************************************* -Add a Response or Comment in a Course Unit -******************************************* - -You can add a response or comment to a content-specific discussion -topic inside the course. - -#. In the unit that contains the discussion topic where you want to make - your contribution, select **Show Discussion**. - -#. Select the post that you want to contribute to. To help you decide - where to add your thoughts, review the current responses and their comments. - -#. Add a response or comment. - - * To add a response to the post, select **Add A Response**. When your - response is complete, select **Submit**. - - * To add a comment to a response, select inside the **Add a comment** field - below the response. When your comment is complete, select **Submit**. - -.. _Edit or Delete: - -******************************************* -Edit or Delete a Post, Response, or Comment -******************************************* - -You can only edit or delete your own posts, responses, or comments. You cannot -edit or delete contributions from other learners. - -#. Locate the contribution that you want to edit or delete, either in the body - of the course or on the **Discussion** page. - -#. In the top-right corner of the contribution, open the actions menu by clicking on the three dots (...) - -.. image:: /_images/learners/post_actions_menu.png - :width: 500 - :align: center - :alt: Response with the "More" menu expanded, showing Edit, Delete, and - Report options. - -#. Edit or delete the contribution. - - * To edit the contribution, select **Edit**, make the changes that you want - in the text editor that opens, and then select **Submit**. For - posts, you can change the post topic and the post type as well as the text - of the post. - - * To delete the contribution, select **Delete**, and then select **Delete** in - the confirmation box. - - - -**Maintenance chart** - -+--------------+-------------------------------+----------------+--------------------------------+ -| Review Date | Working Group Reviewer | Release |Test situation | -+--------------+-------------------------------+----------------+--------------------------------+ -| | | | | -+--------------+-------------------------------+----------------+--------------------------------+ diff --git a/source/learners/sfd_discussions/anatomy.rst b/source/learners/sfd_discussions/anatomy.rst deleted file mode 100644 index fa7be09e8..000000000 --- a/source/learners/sfd_discussions/anatomy.rst +++ /dev/null @@ -1,191 +0,0 @@ -.. _Anatomy of Open edX Course Discussions: - -####################################### -Anatomy of Course Discussions -####################################### - -This section describes the structure and elements of course discussions. - -.. contents:: - :local: - :depth: 1 - -For information about how to participate in course discussions, see :ref:`Add -or Edit a Contribution`. - -.. _Basic Elements of Course Discussions: - -****************************************************** -Basic Elements: Topics, Posts, Responses, and Comments -****************************************************** - -The following example shows the different ways that you can contribute to a -discussion. - -:: - - Post: "Please introduce yourself." - - Response: "My name is Lee and I teach secondary school maths in Canberra, - Australia." - - Response: "Hello everyone, I am Sumei from Hong Kong, China." - - Comment: "Hi Sumei, I am taking this course in Hong Kong too. Maybe we - should make a study group!" - - Comment: "I'd like to join the Hong Kong study group too, I think it - will help me keep up with the homework." - - Response: "Hi from Johannesburg! I am taking the course to prepare for my - matric exams." - - -A post initiates the conversation, responses are replies to a post, and -comments expand on specific responses. Before you add a post, response, or -comment to your course discussion, take a moment to consider which of these -options best suits the contribution that you want to make. This helps keep -course discussions organized and easy to follow. - -Every post is associated with a topic, chosen from the list of topics created -by the course team. For information about topics, see :ref:`About Discussion -Topics`. - -For more information about joining the discussions in your course, see -:ref:`Explore Posts` and :ref:`Add or Edit a Contribution`. - - -.. _About Discussion Topics: - -==================================== -Discussion Topics -==================================== - -Discussion topics are created by the course team and organize all posts in the -course discussion. Discussion topics can be course-wide or content-specific. - -* Course-wide discussion topics cover matters that affect the entire course, - and can include topics such as "Frequently Asked Questions" and - "Troubleshooting". In the discussion navigation pane, course-wide topics do - not have other topics indented below them. - -* Content-specific discussion topics are added as part of a course unit, and - relate to specific video lectures, reading assignments, homework problems, - or other course content. In the discussion navigation pane on the - **Discussion** page, content-specific topics are indented under an identifying - category name. - -For course-wide topics, you read or add posts, responses, and comments on the -**Discussion** page. For content-specific discussion topics, you can read or -add posts, responses, and comments both on the **Discussion** page and in the -discussion that is embedded in the course unit on the **Course** page. - -Before you add a post, look through the topics. When you add your post to the -most appropriate topic, others with the same interest can find, read, and -respond to it more easily. - -==================================== -Types of Discussion Posts -==================================== - -When you make a contribution in a course discussion topic, you add your post -as either a question or a discussion. - -* A question post raises an issue so that members of the discussion - administration team and the course community can provide answers. - -* A discussion post starts a conversation by sharing thoughts and reflections, - and inviting community participation. - -When you add a post to a discussion topic, you must specify whether it is a -question or a discussion. - -On the **Discussion** page for your course, a question mark icon identifies -posts that ask questions and a conversation bubble icon identifies posts that -start discussions. - -If you have any difficulty deciding which type of post you want to add, think -about whether you want to get concrete information (a question) or start an -open-ended conversation (a discussion). If you require an answer from the -course team, be sure to create your post as a question, so that the course -team sees that a response is required and responds appropriately. - -******************** -The Discussion page -******************** - -You browse and contribute to course discussions on the **Discussion** page for -your course. Discussions page is broadly divided into three areas, as seen below: - -1. Navigation bar: For navigating forum content like threads, topics, learners, post creation etc. -2. Content view area: To view posts, responses and comments -3. Content list area: List of posts, learners, topics, search results etc. - -.. image:: /_images/learners/discussion_page.png - :width: 600 - :alt: Different elements of Discussion Experience. - -.. _Discussion Navigation Pane: - -=========================== -Discussion Navigation Pane -=========================== - -Use tabs on top of the Discussions page to access forum content in your course: - - * **All posts** tab lists all the posts in the course. - * **My posts** tab lists all the posts that you have created. - * **Topics** tab lists all discussion topics in the course. - -'''''''''''''' -All posts tab -'''''''''''''' - -The **All posts** tab shows the list of all posts in the forum for this course. -Post summaries in the list show various icons and labels to provide you with information about the status or content of posts: - -1. Post summary shows title, author and the beginning of the post content. - -2. Summary for a post that you have not read appears with a white background and bold title font. - -3. Summary for a post that you have read appears with a gray background. - -4. A “question mark” icon next to the avatar indicates that a post is a question. For more information, see :ref:`Determine Post Type`. - -5. The response or comment count indicator shows the number of responses and comments for a post. - -6. The number of new responses or comments that were added after you previously read a post is displayed next to the response count indicator. For more information, see :ref:`Keep Up with New Activity`. - -7. A “Pinned” icon shows that a post has been pinned by moderators so that it always stays at the top of the topic list regardless of sort order. - -8. A filled "star" button indicates that you are following the post. You can click on the button to follow/unfollow the post. By default, you’ll be following the posts that you have created. - -9. A filled "like" button indicates that you have liked the post. You can click the like button to like and unlike a post. The count next to the like button indicates how many likes does the post have. - -10. The “Staff” or “TA” label next to the username indicates that the user belongs to the course team or has a community teaching assistant (TA) role, respectively. - -11. The “Answered” label on summary of a question and indicates that a response to this question has been marked as an answer by a user having moderation privileges. - -12. Time elapsed since post creation is visible on the bottom right of the post summary. Hovering over the time will show the exact timestamp of post creation. Symbols “s”, “m”, “h”, “w” and “y” in time elapsed info indicate seconds, minutes, hours, weeks and years respectively. - -A labeled screenshot of features described above, is presented below: - -.. image:: /_images/learners/post_summary_labelled.png - :width: 300 - :alt: image to describe all the possible parts of side navigation bar of discussion experience. - -'''''''''''' -My post tab -'''''''''''' -**My posts** tab shows a list of all posts that you have created. You can use this tab to follow up on your forum contributions. - -''''''''''' -Topics tab -''''''''''' -The **Topics** tab lists all the discussion topics in your course. -Course-wide discussion topics appear on top of the list followed by content specific discussion topics.You can click on each topic to see the posts in that topic. -To learn more about exploring content in topics, see :ref:`Discussion Topics`. - - -**Maintenance chart** - -+--------------+-------------------------------+----------------+--------------------------------+ -| Review Date | Working Group Reviewer | Release |Test situation | -+--------------+-------------------------------+----------------+--------------------------------+ -| | | | | -+--------------+-------------------------------+----------------+--------------------------------+ diff --git a/source/learners/sfd_discussions/discussions_notifications.rst b/source/learners/sfd_discussions/discussions_notifications.rst new file mode 100644 index 000000000..afce81197 --- /dev/null +++ b/source/learners/sfd_discussions/discussions_notifications.rst @@ -0,0 +1,104 @@ +.. _staying-updated-with-notifications: + +################################## +Staying Updated with Notifications +################################## + +Discussion notifications keep you informed when others interact with your posts or when instructors share updates. + +.. contents:: + :local: + :depth: 1 + + +There are four notification preferences for Discussions: + +1. **Activity notifications**: Cover all activity related to your own posts, responses, and followed threads. +2. **New question posts**: Alerts you when someone creates a new question type post in your course. +3. **New discussion posts**: Alerts you when someone creates a new discussion type post. +4. **New posts from instructors**: Notifies you when an instructor or staff member creates a post. + +The tables below shows who receives each notification by default. + +Activity notifications preference +=================================== + +.. list-table:: + :header-rows: 1 + :widths: 40 25 15 20 + + * - **Activity** + - **Who receives it** + - **Tray** + - **Email** + * - New response on your post + - Post author + - ON + - Daily + * - New comment on your post + - Post author + - ON + - Daily + * - New comment on your response + - Response author + - ON + - Daily + * - New response on a post you follow + - Post follower + - ON + - Daily + * - New comment on a post you follow + - Post follower + - ON + - Daily + * - Response on your post is endorsed + - Post author + - ON + - Daily + * - Your response is endorsed + - Response author + - ON + - Daily + +Other discussion notification preferences +=========================================== + +.. list-table:: + :header-rows: 1 + :widths: 35 30 20 15 20 + + * - **Activity** + - **Preference name** + - **Who receives it** + - **Tray** + - **Email** + * - A new discussion-type post + - New question posts + - Anyone + - OFF + - OFF + * - A new question-type post + - New discussion posts + - Anyone + - OFF + - OFF + * - A new post from the course instructor + - New posts from instructors + - Anyone + - ON + - OFF + +.. tip:: + + **Activity notifications** cover almost all events in threads and responses you create or follow. + You can turn them off completely or change only the email frequency in the **Preferences Center**. + + + +**Maintenance chart** + ++--------------+-------------------------------+----------------+--------------------------------+ +| Review Date | Working Group Reviewer | Release |Test situation | ++--------------+-------------------------------+----------------+--------------------------------+ +| | | | | ++--------------+-------------------------------+----------------+--------------------------------+ diff --git a/source/learners/sfd_discussions/explore_posts.rst b/source/learners/sfd_discussions/explore_posts.rst deleted file mode 100644 index b42b62560..000000000 --- a/source/learners/sfd_discussions/explore_posts.rst +++ /dev/null @@ -1,149 +0,0 @@ -.. _Explore Posts: - -########################### -Exploring Discussion Posts -########################### - -Finding out whether someone else has already asked the same question or -initiated a conversation about the subject that interests you, and then reading -and contributing to that exchange instead of starting a new one, helps make the -time that everyone spends with the course discussions more productive. You can -search for something specific, or you can browse through the posts in a single -discussion topic. - -.. contents:: - :local: - :depth: 1 - -For information about finding new or updated posts in discussions, see -:ref:`Keep Up with New Activity`. - -.. _Search Discussions: - -*********************** -Search Posts or Topics -*********************** -The **Search** field on top of the **Discussion** page enables you to search all posts, -the posts that you have created or discussion topics when *All posts*, *My post* or -*Topics tab* is selected, respectively. - -To search for all posts, responses, or comments containing a particular keyword or -phrase, select the *All posts* tab and enter the word or phrase, or a partial word in the **Search** -field at the top of the **Discussion** page. - -To search for a particular keyword or phrase in the posts that you have authored, -select the *My posts* tab and enter the word or phrase, or a partial word in the -Searchfield at the top of the **Discussion** page. - -To search for a discussion topic containing a particular keyword, select the -*Topics* tab and enter the word or phrase, or a partial word in the **Search** -field at the top of the **Discussion** page. - -Search results are displayed in the content list area. If an exact -match is not found, search results are shown for a similar value. - -.. _Discussion Topics: - -********************************************* -View Discussions about a Specific Topic -********************************************* - -Course discussions are organized by discussion topics, which are created by the -course team. Anyone who adds a post to the course discussions selects an -existing topic to associate their post with. For more information about topics, -see :ref:`Basic Elements of Course Discussions`. - -You can browse discussions by topic, to join the discussion on subjects that -interest you, or to see if anyone else in the course has asked the same -question. - -======================================= -View Topics on the Discussion Page -======================================= - -On the **Discussion** page, select the *Topics* tab in discussion navigation pane to see -all of the discussion topics in the course. Topics tab will list course-wide discussion -topics first, followed by content-specific discussion topics. Select a topic from the list -to see all posts associated with that topic. - -Note that course-wide topics do not have other topics indented below them, -while content-specific topics are indented under a category name. -You can also see the count of Discussion and Question type posts in each topic, in the topic list. - -.. image:: /_images/learners/topic_summary_diagram.png - :width: 400 - :alt: Discussion topic list expanded, showing all course discussion - topics. - -======================================= -View Topics in a Course Unit -======================================= - -Content-specific topics are located in specific units in the course. They -typically appear below the content they apply to. To access a content-specific -topic, view the unit that contains the topic. - -.. image:: /_images/learners/HTMLandDisc.png - :alt: A discussion topic that appears below text inside the course. - -You can also use the **Discussion** page to access a discussion in the unit -where that topic is located. - -#. In the list of topics, select the topic that you want. - -#. Select a post title to open the complete post and its responses and comments - next to the above the discussion navigation pane. - -#. In the text of a post, select the name of the discussion topic to go to the - discussion inside the unit. - - -***************************************** -Filter or Sort Posts -***************************************** - -You can filter or sort the posts in *All post*, *My post* and *Topics* tab in following ways: - -1. You can filter the posts by status: *Unread*, *Following* and *Unanswered* (question type posts only). -2. You can filter the posts by type: *Discussion* or *Question*. -3. You can sort the posts by *Recent activity*, *Most activity* and *Most likes*. - -By default, both types of posts are displayed, having any status and sorted by *Recent activity*. -In this context, activity means creation of the post itself or a response or comment on the post. - -.. image:: /_images/learners/filter_menu.png - :width: 700 - :alt: Discussion filters and sorting menu. - -***************************************** -View Pinned Posts -***************************************** - -Pinned posts appear at the top of the list of posts in *All posts*, *My posts* and *Topics* tab. -Pinned posts can contain important information about the course or any part of the course, such as a -particular video or problem. The pinned post can originate from anyone in the -course, including other learners or members of the discussion moderation team, -but only members of the moderation team can pin a post. -Look for the pin icon on top-right of the summary of a post to identify a pinned post. - -.. image:: /_images/learners/pin_post_icon.png - :width: 400 - :height: 700 - :alt: Discussion filters and sorting menu. - - -***************************************** -View Followed Posts -***************************************** - -In the discussion navigation pane select *All posts* tab and then select *Following* filter from the -filter menu. The content list area refreshes to show only posts that you are following. - - -**Maintenance chart** - -+--------------+-------------------------------+----------------+--------------------------------+ -| Review Date | Working Group Reviewer | Release |Test situation | -+--------------+-------------------------------+----------------+--------------------------------+ -| | | | | -+--------------+-------------------------------+----------------+--------------------------------+ diff --git a/source/learners/sfd_discussions/find_follow_conversations.rst b/source/learners/sfd_discussions/find_follow_conversations.rst new file mode 100644 index 000000000..162561b34 --- /dev/null +++ b/source/learners/sfd_discussions/find_follow_conversations.rst @@ -0,0 +1,155 @@ +.. _find-follow-conversations: + +############################################## +Finding and Following the Right Conversations +############################################## + +Discussions can grow quickly as a course progresses. +Knowing how to browse and search helps you save time and discover conversations that matter to you. + +.. contents:: + :local: + :depth: 1 + +.. _Navigating the Discussions page: + +******************************** +Navigating the Discussions page +******************************** + +When you open the Discussions tab in your course, you see four tabs at the top, as shown in the image below. + +1. **My Posts:** Shows all posts that you’ve written or taken part in through a response or comment. Click a post title in the left panel to open it and see its responses and comments. + +2. **All Posts:** Lists every post in the course discussions. By default, posts with the most recent activity appear at the top. + +3. **Topics:** Displays all discussion topics in the course. Topics follow the same three-level hierarchy as the course content: + + a. The top level represents course sections. + b. The second level shows subsections. + c. The third level lists units, which are the actual discussion topics that contain posts. Select a subsection to expand it and see its topics. When you click a topic name, you will see the posts related to it. + +4. **Learners:** Shows everyone who has written a post, response, or comment. Click a username to see their contributions. Under each name you can see the number of posts they created and their total contributions. + +.. tip:: Use *My Posts* for tracking your own activity and *Topics* when you want to focus on the part of the course you are studying. + + +.. figure:: /_images/learners/Discussions_page.png + :alt: Screenshot of the discussion page + :width: 600px + :align: center + + The Discussion page with navigation pane, content list, and content view areas. + + + +.. figure:: /_images/learners/Discussions_topics.png + :alt: How to navigate topic hierarchy. + :width: 600 + :align: center + + Navigating the 3-level topic hierarchy to view posts beloning to a topic. + +.. _Discussions inside course units: + +********************************* +Discussions inside course units +********************************* + +Some course units include a discussion panel on the right side of the page. It shows only the posts related to that +unit’s topic, giving you a focused view of the conversation. Any post you create here also appears on the main +Discussions page. + +.. tip:: Use the inline panel when you want to talk about something shown on the page. + Use the main Discussions tab when you want to search or browse across the entire course. + + +.. figure:: /_images/learners/Discussions_sidebar.png + :alt: Discussions sidebar can be seen on right side of course content when enabled. + :width: 600 + :align: center + + Discussions sidebar can be seen on right side of course content when enabled. + + +.. _Searching and filtering: + +************************ +Searching and filtering +************************ + +The search field at the top of *Discussions* page lets you search for: + +1. Discussion content when you have *All Posts* or *My Posts* tab open +2. Discussion topics when you have *Topics* tab open +3. Discussion users when you have *Learners* tab open. You can search by full or partial usernames. + + +.. figure:: /_images/learners/Discussions_search.png + :alt: Search bar on top of *Discussions* page. + :width: 400 + :align: center + + Use the search bar to search for content, topics and learners. + + +You can also filter or sort posts: + +* Filter by status: *Unread*, *Following*, *Unanswered* or *Not responded*. +* Filter by type: *Discussion* or *Question*. +* Sort by: *Recent activity*, *Most activity*, or *Most likes*. + +By default, all post types and statuses are displayed, sorted by recent activity. + +.. figure:: /_images/learners/Discussions_filters.png + :alt: Filter options for discussion posts. + :width: 400 + :align: center + + Use sorts and filters to find the right conversations. + + +You can also sort responses by date created, as shown in the image below. + + +.. figure:: /_images/learners/Discussions_response_sort.png + :alt: Option to sort responses. + :width: 400 + :align: center + + Use response sort option to sort response by date created. + + +.. _Viewing pinned and followed posts: + +***************************************** +Viewing pinned and followed posts +***************************************** + +Instructors and moderator can pin posts. These posts stay at the top of every list. +They often contain key announcements or resources from the course team. + +Posts you are following display a filled star icon. To view only those, open the *All Posts* tab and apply the +*Following* filter. Follow posts that relate to your project or assignment so that you get updates +when new responses arrive. + +By default, you are following every post that you author. + +.. note:: You will receive notifications of any activity on posts that you are following. Learn more in :ref:`Staying Updated with Notifications `. + + +.. figure:: /_images/learners/Discussions_pinned_following.png + :alt: Markers for pinned and followed discussions. + :width: 400 + :align: center + + Pinned posts appear on top of the list and followed posts display a filled star icon. + + +**Maintenance chart** + ++--------------+-------------------------------+----------------+--------------------------------+ +| Review Date | Working Group Reviewer | Release |Test situation | ++--------------+-------------------------------+----------------+--------------------------------+ +| | | | | ++--------------+-------------------------------+----------------+--------------------------------+ diff --git a/source/learners/sfd_discussions/getting_started.rst b/source/learners/sfd_discussions/getting_started.rst new file mode 100644 index 000000000..0a0db359a --- /dev/null +++ b/source/learners/sfd_discussions/getting_started.rst @@ -0,0 +1,91 @@ +.. _Getting started with Discussions: + +################################## +Getting started with Discussions +################################## + +This section describes where to find discussions and the structure and elements of course discussions. + +.. contents:: + :local: + :depth: 1 + + +.. _Where to Find Discussions: + +************************** +Where to find Discussions +************************** + +You can access course discussions in two ways: + +1. From the course navigation + + Click the **Discussions** tab at the top of your course. This opens the full discussion page, + where you can browse all topics, search, and post new questions or discussions. + + .. figure:: /_images/learners/Discussions_course_nav.png + :alt: The Discussions page can be accessed from the course navigation bar. + :width: 600px + :align: center + + The Discussions page can be accessed from the course navigation bar. + + +2. From within a course unit + + Some course units include a discussion panel on the right side of the page. + You can use this panel to read or take part in discussions related specifically to that unit. + + If you don’t see this panel, it may be because: + + a. Discussions aren’t enabled for that unit. This is common for assignments or exams. + You can still use the main *Discussions* tab to participate in other discussions. + + b. The panel is collapsed. Look for a button in the upper-right corner of the page + (as shown in the image below). Click it to expand the discussion panel. + + Remember that this panel only includes posts related to that particular unit. + You can learn how to browse and search across all course discussions on the next page. + + .. figure:: /_images/learners/Discussions_sidebar.png + :alt: Screenshot of discussions panel on the right. + :width: 600px + :align: center + + The Discussions panel appears on the right side of course content when enabled. + + +.. _Basic elements: + +*************** +Basic elements +*************** + +Each discussion has the following components: + +#. Post: The question or idea that someone shares. A post starts a discussion. It has a title, name of the author, its type (question or discussion) and the topic it is linked to. + +#. Response: Other learners or course staff can write responses to a post. Responses add explanations, share experiences, or suggest solutions. They sit directly under the original post. + +#. Comment: Within each response, learners can add comments. These are follow-ups that keep side conversations contained and easy to read. Comments add context within a single response. + +#. Topic: A topic indicates what the post is about. Every post belongs to a topic. Topics group related discussions together and help you browse and keep course conversations organized. For example, *Week 2: Problem Set 1*, *General Questions*, or *Feedback*. + + +.. figure:: /_images/learners/Discussions_elements.png + :alt: Elements of a discussion. + :width: 600px + :align: center + + A discussion can comprise of the post, responses, comments and a topic that the post belongs to. + + + +**Maintenance chart** + ++--------------+-------------------------------+----------------+--------------------------------+ +| Review Date | Working Group Reviewer | Release |Test situation | ++--------------+-------------------------------+----------------+--------------------------------+ +| | | | | ++--------------+-------------------------------+----------------+--------------------------------+ diff --git a/source/learners/sfd_discussions/index.rst b/source/learners/sfd_discussions/index.rst index 33022c2b0..14bb95a83 100644 --- a/source/learners/sfd_discussions/index.rst +++ b/source/learners/sfd_discussions/index.rst @@ -14,8 +14,7 @@ participation more effective. .. toctree:: :maxdepth: 1 - anatomy - explore_posts - add_post - keep_up - provide_feedback + getting_started + find_follow_conversations + take_part_in_discussions + discussions_notifications \ No newline at end of file diff --git a/source/learners/sfd_discussions/keep_up.rst b/source/learners/sfd_discussions/keep_up.rst deleted file mode 100644 index a012cabe8..000000000 --- a/source/learners/sfd_discussions/keep_up.rst +++ /dev/null @@ -1,86 +0,0 @@ -.. _Keep Up with New Activity: - -################################ -Keeping Up with New Activity -################################ - -This topic describes how to keep up with discussion activity in your Open edX -course. - -.. contents:: - :local: - :depth: 1 - -.. _Read New or Updated Posts: - -**************************** -Reading New or Updated Posts -**************************** - -The list of posts in the discussion navigation pane on the **Discussion** page -provides visual cues to help you distinguish posts that are new, or that have -responses or comments that you have not read yet, from exchanges that you have -already read completely. For information about the labels and icons used in -posts, see :ref:`Discussion Navigation Pane`. - -==================== -Sorting by Activity -==================== - -In the discussion navigation pane you can sort posts by activity. To do this, -select the drop-down list of sorting options at the top of the discussion -navigation pane and select either **by recent activity** or **by most -activity**. - -Sorting by recent activity changes the order of the posts so that the post that -was most recently updated appears at the top of the list. Updating includes -having responses or comments added. - -Sorting by most activity changes the order of the posts so that posts with the -most responses or comments appear at the top of the list. - - -================== -Sorting by Likes -================== - -In the discussion navigation pane you can sort posts by the number of likes -received. To do this, select the drop-down list of sorting options at the top -of the discussion navigation pane, and select by **Most Likes**. - -Sorting by the most likes changes the order of the posts so that posts that -have received the most likes appear at the top of the list. - -For more information about voting for posts, see :ref:`Like Posts or Responses`. - -.. _Receiving Discussion Notifications: - -***************************** -Receiving Notifications -***************************** - -When you add a post to a discussion, you might receive an email notification -about the first reply to the post. - -============================== -Receiving Email Notifications -============================== - -If your course is set up to send email notifications for discussion posts, -the first time another learner or member of the course team responds to a -post that you have made, you receive an email notification. - -.. Re: the above: It's technically the *platform* and not the course that would -.. be set up to send email notifications, but that won't matter to Open edX -.. learners and would be more complicated to explain. - -You only receive an email notification for the first response. - - -**Maintenance chart** - -+--------------+-------------------------------+----------------+--------------------------------+ -| Review Date | Working Group Reviewer | Release |Test situation | -+--------------+-------------------------------+----------------+--------------------------------+ -| | | | | -+--------------+-------------------------------+----------------+--------------------------------+ diff --git a/source/learners/sfd_discussions/provide_feedback.rst b/source/learners/sfd_discussions/provide_feedback.rst deleted file mode 100644 index 0d890d36b..000000000 --- a/source/learners/sfd_discussions/provide_feedback.rst +++ /dev/null @@ -1,120 +0,0 @@ -.. _Provide Feedback: - -############################################### -Providing Feedback on Contributions -############################################### - -As you read the contributions that other learners and course team members make -to discussion topics, you can provide feedback in other ways than writing a -complete response or comment. - -.. contents:: - :local: - :depth: 1 - -**************** -Feedback Options -**************** - -When you open a post, response, or comment, the **Like** and **Follow** -feedback option icons appear at the top right. Move your cursor over these -icons to show the full label. - -.. image:: /_images/learners/discussion_feedback_options.png - :width: 300 - :align: center - :alt: The "Like", "Follow", feedback icons in a post, response, or comment. - -.. _Like Posts or Responses: - -************************************ -Like Posts or Responses -************************************ - -To provide positive feedback for a post or one of its responses, you can like -it. Open the post or response, and click the thumbs up icon next to the -number of **Likes**. - -In the discussion navigation pane, you can sort the list of posts so that the -posts with the most likes appear at the top. To do this, select the drop-down -list of sorting options and select **Most Likes**. For more information -about ways to sort the list of discussion topics, see :ref:`Read New or -Updated Posts`. - - -.. _Follow Posts: - -************************************ -Follow Posts -************************************ - -If you find a conversation or question particularly interesting, you can -follow it so that you can return to it easily. - -To follow a post, move your cursor over the star icon for the post, and then -select **Follow**. - -Each post that you follow appears with a *Filled Star* indicator in the list of -posts. - -In the discussion navigation pane, you can list only the posts that you are -following, regardless of the discussion topic they apply to. To do this, -select **All Posts** tab and then select **Following** filter from list. - - -.. _Answer Questions: - -******************************************************** -Answer Questions and Mark Questions as Answered -******************************************************** - -Anyone in a course can answer questions that are posted in the course -discussions. To respond to a question that has been asked by someone else in -the course, add a response with your answer to the question post. - -If you have received a helpful or correct response to a question that you -yourself have asked, you can mark the response as the correct answer. To do -this, open actions menu by clicking top right icon on the response and select **Mark as Answered**. - -.. image:: /_images/learners/mark_as_answered_option.png - :width: 500 - :align: center - :alt: the image showing mark as answered response options - -.. note:: The discussion moderation team can mark any response as correct. - Learners can only mark responses as correct for their own posts. - -After at least one response to a question post is marked as answer, a -label is added to the post summary card in the discussion navigation pane. - -.. image:: /_images/learners/answer_label.png - :width: 300 - :align: center - :alt: the image showing mark as answered response options - -.. _Report Discussion Misuse: - -************************************ -Report Discussion Misuse -************************************ - -On rare occasions you might come across a discussion contribution that is -inappropriate. You can flag any post, response, or comment for a discussion -moderator to review. To do so, open the contribution, select top right icon to open actions menu, and then -select **Report**. - -The discussion moderation team can investigate any flagged posts, responses, -or comments and take the appropriate action. - - - -.. Future: DOC-121 As a course author, I need a template of discussion guidelines to give to students - - -**Maintenance chart** - -+--------------+-------------------------------+----------------+--------------------------------+ -| Review Date | Working Group Reviewer | Release |Test situation | -+--------------+-------------------------------+----------------+--------------------------------+ -| | | | | -+--------------+-------------------------------+----------------+--------------------------------+ diff --git a/source/learners/sfd_discussions/take_part_in_discussions.rst b/source/learners/sfd_discussions/take_part_in_discussions.rst new file mode 100644 index 000000000..60bbb945d --- /dev/null +++ b/source/learners/sfd_discussions/take_part_in_discussions.rst @@ -0,0 +1,236 @@ +.. _take-part-in-discussions: + +############################ +Taking Part in Discussions +############################ + +This topic explains how to create, edit, and manage your contributions in course discussions. +You can start a new post, respond to others, or help moderate discussions by reporting issues. + +.. contents:: + :local: + :depth: 1 + +.. note:: + You might want to enter mathematical or scientific expressions in a discussion. + For information about how to enter plain text so that it appears as a formatted expression, see + `Math Formatting in Course Discussions`_. + + +.. _Creating a post: + +************************* +Creating a post +************************* + +A post starts a new conversation. + +1. Choose the right type before you post: + + - **Question:** when you need an answer or clarification. + - **Discussion:** when you want to share an idea or start a conversation. + +2. Select a topic that fits your post so others can find it easily. + +3. Add a short, clear title that describes what your post is about. + +4. Write your description. Use the toolbar to format text or insert images if needed. + +5. Click *Show preview* (bottom right corner) to check your post before submitting. + +6. If anonymous posting is enabled, you will see a *Post anonymously to peers* checkbox. + When selected, your post appears anonymous to peers, but your identity remains visible to course staff and moderators. + Some courses do not allow anonymous posting. + +7. Click *Submit* to publish your post. You can edit it later if needed. + +.. figure:: /_images/learners/Discussions_creating_post.png + :alt: Form showing title, type, topic, and preview button for creating a discussion post. + :width: 600 + :align: center + + Creating a discussion post on the Discussions page and in a course unit. + +.. Tip:: + You can subscribe to notifications for new discussions or new question posts from the Preference Center. + See :ref:`Staying Updated with Notifications `. + + +.. _Responding and commenting: + +************************* +Responding and commenting +************************* + +You can add to an existing conversation by writing a response or a comment. + +- A **response** adds your full reply or answer to the main post. +- A **comment** adds a short note or clarification inside a specific response. + +Open a post, write your response or comment, and click *Submit*. + +.. note:: + You will receive a notification when someone creates a response or a comment on your post or response. + See :ref:`Staying Updated with Notifications `. + +.. figure:: /_images/learners/Discussions_response_comment.png + :alt: Thread view showing buttons to add a response or comment on a post. + :width: 600 + :align: center + + Adding a response or comment on the Discussions page or in a course unit. + + +.. _Editing or deleting your own contributions: + +******************************************** +Editing or deleting your own contributions +******************************************** + +You can edit or delete any post, response, or comment that you have written. +Use the *Actions* menu on your contribution to make changes. + +Be careful when deleting content: + +- Deletion is permanent and cannot be undone. +- Deleting a post or response deletes all its responses and comments. + +.. figure:: /_images/learners/Discussions_edit_delete.png + :alt: Actions menu with options to edit or delete your post or response. + :width: 600 + :align: center + + Use the options menu to edit or delete your post, response, or comment. + + +.. _Endorsements and accepted answers: + +******************************************* +Endorsements and accepted answers +******************************************* + +Forum moderators can endorse responses in discussion posts or mark them as the answer in question posts. +Endorsed or marked responses highlight accurate or especially helpful information, and appear with a banner on top. + +If you created a question post, you can mark a response as the answer yourself. + +.. note:: + You will receive a notification if your response is endorsed or marked as the answer, + or if a response on your post is endorsed or marked as the answer. + See :ref:`Staying Updated with Notifications `. + +.. figure:: /_images/learners/Discussions_endorsed.png + :alt: Response showing an endorsed or marked-as-answer banner on top of responses. + :width: 600 + :align: center + + Responses that are endorsed or marked as answers display visual indicators. + +.. figure:: /_images/learners/Discussions_mark_answer.png + :alt: Actions menu with option to mark a response as answer on your question post. + :width: 400 + :align: center + + Option to mark a response as the answer on a question post you authored. + +.. figure:: /_images/learners/Discussions_mark_answer_indicator.png + :alt: Post list showing a check mark indicating a question has been answered. + :width: 400 + :align: center + + Question posts that have been answered are indicated with a check in the post list. + + +.. _Liking posts and responses: + +******************************* +Liking posts and responses +******************************* + +You can click the *Like* button on any post or response to show appreciation for helpful or well-written +contributions. Posts with more likes appear higher in lists sorted by *Most likes*. Count of likes can been seen +below the response or comment. + + +.. figure:: /_images/learners/Discussions_likes.png + :alt: Option to like a post in actions menu. + :width: 400 + :align: center + + Post or response can be liked using the actions menu. + + +.. _Reporting inappropriate content: + +******************************* +Reporting inappropriate content +******************************* + +If you see a post, response, or comment that is inappropriate, off-topic, or spam, report it for review. +Open the *Actions* menu on that item and select *Report*. + +Moderators review reported content and may edit, delete, or close it to keep discussions safe and respectful. + +.. figure:: /_images/learners/Discussions_report_content.png + :alt: Actions menu open on a post showing the Report option. + :width: 600 + :align: center + + Use the options menu to report content that you find inappropriate or spam. + +.. figure:: /_images/learners/Discussions_reported_banner.png + :alt: Banner showing indicator on top of reported content and in the post list. + :width: 600 + :align: center + + Content that *you* report will show an indicator on top of the post and in the list. + + +.. _Moderation actions: + +****************************** +Moderation actions +****************************** + +Moderators help maintain a respectful learning environment. +They can close posts to prevent new replies or edit or delete content. + +=========================== +When a post is closed +=========================== + +A closed post shows a lock icon at the bottom right corner. +If you are the author, a banner appears at the top explaining why the post was closed. + +Moderators may close posts that are off-topic, duplicates, resolved, or related to graded assignments or exams. +Closed posts can be reopened by moderators if needed. + +.. figure:: /_images/learners/Discussions_post_closed_banner.png + :alt: Closed post with a lock icon and a banner explaining why it was closed. + :width: 600 + :align: center + + Closed post with a lock icon and explanatory banner. + +============================ +When a post is edited +============================ + +Moderators can edit posts, responses, and comments to fix spelling, remove personal or identifying details, +or delete harmful or inappropriate content. + +If you are the post’s author, a banner appears at the top explaining why your post was edited. + +.. figure:: /_images/learners/Discussions_edited_post_banner.png + :alt: Post edited by a moderator showing a banner with the reason for the edit. + :width: 600 + :align: center + + Post edited by a moderator showing an edit reason banner. + +****************************** +See also +****************************** + +- :ref:`Staying Updated with Notifications ` +- :ref:`Finding and Following the Right Conversations ` diff --git a/source/site_ops/install_configure_run_guide/configuration/enable_discussion_notifications.rst b/source/site_ops/install_configure_run_guide/configuration/enable_discussion_notifications.rst index 760e7aef8..201ae8a99 100644 --- a/source/site_ops/install_configure_run_guide/configuration/enable_discussion_notifications.rst +++ b/source/site_ops/install_configure_run_guide/configuration/enable_discussion_notifications.rst @@ -11,7 +11,7 @@ adds a response to a discussion post that they have made. For more information, including the text of the discussion notification message, see :ref:`Automatic Emails` and -:ref:`Receiving Discussion Notifications`. +:ref:`Staying Updated with Notifications `. .. contents:: :depth: 1