Got the email. Since then, I don't have a password anymore. How can I log in?
We’re rolling out a One-Time Password (OTP) for the MyDolphin™ Plus app: a unique personalized code sent to you over email to log into the app.
Starting this week, you’ll need to use a OTP to access the app.
Here's how to switch to the new login:
Open the MyDolphin™ Plus app.
Enter your email on the login screen.
Check your inbox for an email from us with your personalized OTP.
Enter the OTP into the app.
A note about pairing your robot:
If you logged in with the same email as before, you’ll be able to use the app immediately - no pairing needed
If you logged in before with
- Bluetooth® connection
OR
Facebook, Google, or Apple, without providing Maytronics your current email
you’ll have to do the pairing again
Note: For the next year, you won’t have to log in with OTP again. Just open the MyDolphin+ App and enjoy your Dolphin.
To keep your account secure, you’ll be asked to refresh your login once every 12 months.
Got the email. Since then, I don't have a password anymore. How can I log in?