From 3d188d52effcaec412a3c6a500d69005fe946214 Mon Sep 17 00:00:00 2001
From: ToastEnjoyer <masondoesgamingyes@gmail.com>
Date: Wed, 3 Dec 2025 15:54:44 -0600
Subject: [PATCH 1/7] Add first draft.

---
 src/en/wizden-staff/moderator.md              |  3 ++
 .../wizden-staff/moderator/new-mod-guide.md   | 49 +++++++++++++++++++
 2 files changed, 52 insertions(+)
 create mode 100644 src/en/wizden-staff/moderator.md
 create mode 100644 src/en/wizden-staff/moderator/new-mod-guide.md

diff --git a/src/en/wizden-staff/moderator.md b/src/en/wizden-staff/moderator.md
new file mode 100644
index 000000000..585757c9b
--- /dev/null
+++ b/src/en/wizden-staff/moderator.md
@@ -0,0 +1,3 @@
+# Moderator
+
+This section contains information on moderating in the official Space Station 14 Discord server and Wizards Den servers hosted by Space Wizards. These policies do not apply to other servers, and may be waived in exceptional circumstances.
\ No newline at end of file
diff --git a/src/en/wizden-staff/moderator/new-mod-guide.md b/src/en/wizden-staff/moderator/new-mod-guide.md
new file mode 100644
index 000000000..b5927ec2b
--- /dev/null
+++ b/src/en/wizden-staff/moderator/new-mod-guide.md
@@ -0,0 +1,49 @@
+# New moderator Guide
+
+This document will attempt to explain the basics of being a moderator for Space Station 14.
+
+# Commands
+
+Moderators have access to a variety of commands to help them moderate the server, including:
+-`!ban <userID> <reason>`: Bans a user from the server, will also send a message to them via DM from the bot, unless they do not accept DMs from non friends.
+
+
+- `!unban <userID>`: Unbans a user from the server, This command should only be used if the person had an accepted ban appeal on the forums.
+
+
+- `!warn <userID> <reason> <points>`: Issues a warning to a user, this will send them a DM from the bot with the reason for the warning, if a user obtains five warnings, they get kicked from the discord, upon having 10 points, the user gets banned from the discord.
+
+
+- `!kick <userID> <reason>`: Kicks a user from the server, the user may rejoin at any time.
+
+
+- `!mute <userID> <time> <reason>`: Gives the user the muted role, preventing them from sending messages in all channels.
+
+
+- `!unmute <userID>`: Removes the muted role from a user.
+
+
+- `!modnote <userID> <note>` !mnote also works for this command. Issues a note to that persons account, this is only visible to other moderators, this is good for keeping track of special circumstances with users.
+
+
+- `!listcases <userID>`: Lists all cases for a user, mutes, warns, notes, and bans. Very helpful command and should be used before taking any action on a user.
+
+
+- `!softban <userID>`: Softbans a user, this bans and immediately unbans them, purging their messages from the last 24 hours.
+
+
+- `!tempban <member> <duration of tempban> <days of messages to be deleted> <reason>` Temporarily bans a user for a specified duration, deleting a specified number of days of their messages.
+
+
+# Discourse
+
+As a moderator, you will have extra permission on discourse, but first to get those new permissions, you need to contact a head game admin or a head moderator to add you to the EN community moderator group on discourse. You will also need to contact PJB to get full moderator powers.
+
+Once you have full moderation powers, you will be able to see some new tabs, such as internal and ban appeal discussions. You should not access data of players information under any circumstances.
+
+You will also be able to moderate posts, such as locking, deleting, and moving posts, you should only do this when necessary, and always try to inform the original poster of why you are taking action on their post.
+
+
+# Asking for help
+
+Feel absolutely free to ask any questions in our [General Moderation Channel](https://discord.com/channels/310555209753690112/1027317842804219984), we will always answer your questions as best as we can. all moderators were new once, and we understand that it can be confusing at first. If you are ever unsure about taking action on a user, please ask for help in the general moderation channel before taking action.
\ No newline at end of file

From 5b9e52788fd17b9ea6bfc87f0d46a03cad966144 Mon Sep 17 00:00:00 2001
From: ToastEnjoyer <masondoesgamingyes@gmail.com>
Date: Wed, 3 Dec 2025 16:05:13 -0600
Subject: [PATCH 2/7] Getting started section

---
 src/en/wizden-staff/moderator/new-mod-guide.md | 7 +++++++
 1 file changed, 7 insertions(+)

diff --git a/src/en/wizden-staff/moderator/new-mod-guide.md b/src/en/wizden-staff/moderator/new-mod-guide.md
index b5927ec2b..3b1215d3b 100644
--- a/src/en/wizden-staff/moderator/new-mod-guide.md
+++ b/src/en/wizden-staff/moderator/new-mod-guide.md
@@ -2,6 +2,13 @@
 
 This document will attempt to explain the basics of being a moderator for Space Station 14.
 
+# Getting started
+Welcome to the moderation team! As a moderator, you play a crucial role in maintaining a positive and welcoming environment for our community. This guide will help you get started with your new moderation powers and tooling.
+
+There are various command and things to learn, this guide will cover the basics, but feel free to ask any questions in the [General Moderation Channel](https://discord.com/channels/310555209753690112/1027317842804219984) if you need any help!
+
+Every moderator was new once, and we understand that it can be confusing at first.
+
 # Commands
 
 Moderators have access to a variety of commands to help them moderate the server, including:

From 6a1bf643b93897e46b7a6f6bb631ae215fb2be46 Mon Sep 17 00:00:00 2001
From: ToastEnjoyer <masondoesgamingyes@gmail.com>
Date: Wed, 3 Dec 2025 16:13:05 -0600
Subject: [PATCH 3/7] Updated summary

---
 src/SUMMARY.md | 2 ++
 1 file changed, 2 insertions(+)

diff --git a/src/SUMMARY.md b/src/SUMMARY.md
index ee2b0cfd6..b3c0bc991 100644
--- a/src/SUMMARY.md
+++ b/src/SUMMARY.md
@@ -356,6 +356,8 @@ Staff
   - [Hotfix Procedure](en/wizden-staff/maintainer/hotfix-procedure.md)
   - [Triage Procedure](en/wizden-staff/maintainer/triage-procedure.md)
   - [Release Procedure](en/wizden-staff/release-procedure.md)
+- [Moderator](en/wizden-staff/moderator.md)
+  - [New Moderator Guide](en/wizden-staff/moderator/new-mod-guide.md)
 - [Space Wizards Role Hierarchy](en/wizden-staff/space-wizards-role-hierarchy.md)
 - [Space Wizards Maintainer List](en/wizden-staff/space-wizards-maintainer-list.md)
 - [Staff Policy](en/wizden-staff/staff-policy.md)

From 0ee490fe97ef43577c73506516cb089bc65db61e Mon Sep 17 00:00:00 2001
From: ToastEnjoyer <masondoesgamingyes@gmail.com>
Date: Wed, 3 Dec 2025 16:13:49 -0600
Subject: [PATCH 4/7] grammar fix 1

Co-authored-by: Rem <Remfexxel@pm.me>
---
 src/en/wizden-staff/moderator/new-mod-guide.md | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/src/en/wizden-staff/moderator/new-mod-guide.md b/src/en/wizden-staff/moderator/new-mod-guide.md
index 3b1215d3b..d487ca94a 100644
--- a/src/en/wizden-staff/moderator/new-mod-guide.md
+++ b/src/en/wizden-staff/moderator/new-mod-guide.md
@@ -5,7 +5,7 @@ This document will attempt to explain the basics of being a moderator for Space
 # Getting started
 Welcome to the moderation team! As a moderator, you play a crucial role in maintaining a positive and welcoming environment for our community. This guide will help you get started with your new moderation powers and tooling.
 
-There are various command and things to learn, this guide will cover the basics, but feel free to ask any questions in the [General Moderation Channel](https://discord.com/channels/310555209753690112/1027317842804219984) if you need any help!
+There are various commands and things to learn. This guide will cover the basics, but feel free to ask any questions in the [General Moderation Channel](https://discord.com/channels/310555209753690112/1027317842804219984) if you need any help!
 
 Every moderator was new once, and we understand that it can be confusing at first.
 

From 5059a7f323793f4fec367bd25a271ea95e7a7448 Mon Sep 17 00:00:00 2001
From: ToastEnjoyer <masondoesgamingyes@gmail.com>
Date: Wed, 3 Dec 2025 16:20:13 -0600
Subject: [PATCH 5/7] grammar 2 electric boogaloo

---
 src/en/wizden-staff/moderator/new-mod-guide.md | 9 +++++----
 1 file changed, 5 insertions(+), 4 deletions(-)

diff --git a/src/en/wizden-staff/moderator/new-mod-guide.md b/src/en/wizden-staff/moderator/new-mod-guide.md
index 3b1215d3b..19157145b 100644
--- a/src/en/wizden-staff/moderator/new-mod-guide.md
+++ b/src/en/wizden-staff/moderator/new-mod-guide.md
@@ -46,11 +46,12 @@ Moderators have access to a variety of commands to help them moderate the server
 
 As a moderator, you will have extra permission on discourse, but first to get those new permissions, you need to contact a head game admin or a head moderator to add you to the EN community moderator group on discourse. You will also need to contact PJB to get full moderator powers.
 
-Once you have full moderation powers, you will be able to see some new tabs, such as internal and ban appeal discussions. You should not access data of players information under any circumstances.
-
-You will also be able to moderate posts, such as locking, deleting, and moving posts, you should only do this when necessary, and always try to inform the original poster of why you are taking action on their post.
+Once you have full moderation powers, you will be able to view additional tabs, including internal and ban appeal discussions. You should not access players' information under any circumstances.
 
+You will also be able to moderate posts, such as locking, deleting, and moving them. You should only do this when necessary and always try to inform the original poster of why you are taking action on their post.
 
 # Asking for help
 
-Feel absolutely free to ask any questions in our [General Moderation Channel](https://discord.com/channels/310555209753690112/1027317842804219984), we will always answer your questions as best as we can. all moderators were new once, and we understand that it can be confusing at first. If you are ever unsure about taking action on a user, please ask for help in the general moderation channel before taking action.
\ No newline at end of file
+Feel absolutely free to ask any questions in our [General Moderation Channel](https://discord.com/channels/310555209753690112/1027317842804219984); we will always answer your questions to the best of our ability.
+
+All moderators were new once, and we understand that it can be confusing at first. If you are ever unsure about taking action on a user, please ask for help in the general moderation channel before taking action.
\ No newline at end of file

From 15d02f0d0e3e938bc535d6d95bf9b92a28b17599 Mon Sep 17 00:00:00 2001
From: ToastEnjoyer <masondoesgamingyes@gmail.com>
Date: Thu, 4 Dec 2025 15:40:39 -0600
Subject: [PATCH 6/7] Add appeals document, punishments document. Add reason
 command to guide

---
 src/en/wizden-staff/moderator/appeals.md      | 30 ++++++++++++
 .../wizden-staff/moderator/new-mod-guide.md   |  2 +
 src/en/wizden-staff/moderator/punishments.md  | 47 +++++++++++++++++++
 3 files changed, 79 insertions(+)
 create mode 100644 src/en/wizden-staff/moderator/appeals.md
 create mode 100644 src/en/wizden-staff/moderator/punishments.md

diff --git a/src/en/wizden-staff/moderator/appeals.md b/src/en/wizden-staff/moderator/appeals.md
new file mode 100644
index 000000000..b1660cff5
--- /dev/null
+++ b/src/en/wizden-staff/moderator/appeals.md
@@ -0,0 +1,30 @@
+# Appeals
+
+Users who have been banned may appeal their ban on the forums. Appeals will be reviewed by the moderation team and a decision will be made on whether to lift the ban or not.
+
+Any member of the moderator group may handle a ban appeal, but appeals that had their events that transpired in russian channels should be handeled by russian moderators.
+
+Any moderator handling a ban appeal may hold a vote in the appropriate discourse catagory to get opinions from other moderators.
+
+# Appeal process
+
+This is the process for handling an appeal.
+
+1. Review the appeal, deny the appeal if it fits *any* of the following criteria:
+    -   Appeal is clearly the output of an LLM such as ChatGPT.
+    -  "Troll appeal" or very low effort appeal that does not address the ban.
+    -   Appeal is made in bad faith, such as a user appealing multiple times for the
+    -  The appeal is incomprehensible
+    - The appeal is for a different server other than WizDen.
+2. Review the user's case history using `!listcases <userID>` command.
+3. Review the events that led to the ban, including any evidence provided by the user.
+4. Collect information
+5. At the moderator's discretion, they may hold a vote to get a team consensus.
+6. Make a decision on the appeal.
+7. Post a response to the appeal, which must include:
+    - The decision on the appeal.
+    - The reasoning for the decision.
+    - The facts relied on for the outcome.
+    - If another appeal is made
+    - If applicable, when the player is able to reappeal. 
+8. Implement the outcome 
diff --git a/src/en/wizden-staff/moderator/new-mod-guide.md b/src/en/wizden-staff/moderator/new-mod-guide.md
index e4e5fa711..582a54ece 100644
--- a/src/en/wizden-staff/moderator/new-mod-guide.md
+++ b/src/en/wizden-staff/moderator/new-mod-guide.md
@@ -41,6 +41,8 @@ Moderators have access to a variety of commands to help them moderate the server
 
 - `!tempban <member> <duration of tempban> <days of messages to be deleted> <reason>` Temporarily bans a user for a specified duration, deleting a specified number of days of their messages.
 
+- `!reason <caseid> <reason>`: Changes the reason for a case ID.
+
 
 # Discourse
 
diff --git a/src/en/wizden-staff/moderator/punishments.md b/src/en/wizden-staff/moderator/punishments.md
new file mode 100644
index 000000000..4c66f8334
--- /dev/null
+++ b/src/en/wizden-staff/moderator/punishments.md
@@ -0,0 +1,47 @@
+# Punishments
+
+This document will outline the various punishments that moderators can give to users who violate the discords rules.
+
+
+
+# Definitions
+- **Warning**: A warning is a formal notice given to a user for violating the rules
+- **Mute**: A mute is a temporary restriction on a user's ability to send messages in the server.
+- **Kick**: A kick is a temporary removal of a user from the server. The user may rejoin at any time.
+- **Ban**: A ban is a permanent removal of a user from the server. The user may not rejoin unless the ban is lifted by a moderator.
+- **Softban**: A softban is a ban that is immediately lifted, purging the user's messages from the last 24 hours.
+- **Tempban**: A tempban is a temporary ban that lasts for a specified duration.
+- **Modnote**: A modnote is a note that is added to a user's account by a moderator. Modnotes are only visible to other moderators.
+
+## Special Banning Requirements
+- **Permanent**:  Permanent bans are non-appealable except in extreme circumstances, and require a team-wide vote before one is placed.
+
+
+# Offense table
+
+```admonish info
+These are the recommended punishments for various offenses,
+it will not cover all of them, and moderators may put harsher/lighter
+ punishments depending on the situation.
+```
+
+| Offense                                 | Punishment  |
+|-----------------------------------------|-------------|
+| Harassing staff                         | Ban         | | | |
+| Hate speech                             | Ban         | | | |
+| Slurs                                   | Ban         | | | |
+| Doxxing                                 | Ban         | | | |
+| NSFW content                            | Ban         | | | |
+| Scamming                                | Ban         | | | |
+| Spambot                                 | Softban     | | | |
+| Harrassment                             | Warning/Ban | | | |
+| Posting memes                           | Warning     | | | |
+| Speaking non-english in english chats   | Warning     | | | |
+| Talking about game bans                 | Warning     | | | |
+| Advertising in non-advertising channels | Warning     | | | |
+
+
+
+
+
+

From a41cb4aeec91c5fdfe980850986ecdc4e89bb366 Mon Sep 17 00:00:00 2001
From: ToastEnjoyer <masondoesgamingyes@gmail.com>
Date: Thu, 4 Dec 2025 15:42:38 -0600
Subject: [PATCH 7/7] forgot this

---
 src/SUMMARY.md | 2 ++
 1 file changed, 2 insertions(+)

diff --git a/src/SUMMARY.md b/src/SUMMARY.md
index b3c0bc991..fc82aea31 100644
--- a/src/SUMMARY.md
+++ b/src/SUMMARY.md
@@ -358,6 +358,8 @@ Staff
   - [Release Procedure](en/wizden-staff/release-procedure.md)
 - [Moderator](en/wizden-staff/moderator.md)
   - [New Moderator Guide](en/wizden-staff/moderator/new-mod-guide.md)
+  - [Punishments](en/wizden-staff/moderator/punishments.md)
+  - [Discord Appeals](en/wizden-staff/moderator/appeals.md)
 - [Space Wizards Role Hierarchy](en/wizden-staff/space-wizards-role-hierarchy.md)
 - [Space Wizards Maintainer List](en/wizden-staff/space-wizards-maintainer-list.md)
 - [Staff Policy](en/wizden-staff/staff-policy.md)