A FreshService Integration with a front end review area that attempts to merge duplicate tickts within a cosine smilarity threshold.
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Updated
Jun 17, 2025 - Python
A FreshService Integration with a front end review area that attempts to merge duplicate tickts within a cosine smilarity threshold.
This Python script retrieves replacement request data from Freshservice and exports it to a CSV file. It also includes an optional AI feature using the Ollama API to rephrase request descriptions for improved clarity. You can customize the data export by specifying the number of days and choose whether to enable AI-powered description rephrasing.
Add a description, image, and links to the freshservice-automation topic page so that developers can more easily learn about it.
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