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Support
Get help and connect with the ZeroEval community

Getting Support

We're here to help you get the most out of ZeroEval. There are two main ways to get support:

Discord Community

Join our Discord server to:

  • Ask questions and get help from the community
  • Share feedback and feature requests
  • Connect with other ZeroEval users
  • Get updates on new features and releases

<Card title="Join our Discord" icon="discord" href="https://discord.gg/MuExkGMNVz"

Connect with the ZeroEval community and get real-time support

Direct Support

For account-specific issues, billing questions, or private support:

<Card title="Contact Support" icon="message-circle" href="https://app.zeroeval.com"

Use the Intercom chat widget inside the ZeroEval app for direct support

What to Include in Your Support Request

To help us assist you quickly, please include:

  • A clear description of the issue or question
  • Steps to reproduce (if applicable)
  • Your team/organization name
  • Screenshots or error messages (if relevant)
  • The specific feature or page you're having trouble with

Response Times

  • Discord: Community-driven support, typically within a few hours during business hours
  • Intercom: Direct support, typically within 24 hours on business days

Additional Resources