Welcome to the WiFi Support Chat Bot! This project is an AI-powered chatbot designed to assist users with a wide range of WiFi-related issues and provide personalized product recommendations. Built with OpenAI's advanced language models, this bot leverages real-time customer data to offer tailored support for WiFi troubleshooting, router configurations, and more.
In today’s connected world, WiFi connectivity issues can disrupt everything from work to entertainment. This chatbot is designed to help users quickly solve WiFi-related problems, navigate their internet service options, and make informed decisions about their WiFi setups.
- WiFi Troubleshooting: Get quick solutions to common WiFi problems, such as connectivity issues or poor signal.
- Personalized Recommendations: Receive product suggestions based on your usage patterns and network needs.
- Customer Info Retrieval: Query your customer data by providing your account ID, enabling the bot to pull up relevant information.
We built this chatbot to make WiFi support more accessible and efficient. By combining AI technology with real-time customer data, users can receive instant support that is personalized to their needs. Whether you're a first-time customer or have been with your provider for years, the bot can assist in ensuring you get the best internet experience possible.
- AI-Powered Conversations: The chatbot uses OpenAI's GPT model to process user inputs and generate contextually relevant responses.
- Real-Time Data: It pulls customer data from a local CSV file to provide personalized product recommendations.
- Product Recommendation Logic: Based on factors like the number of devices connected to the network or the customer’s internet usage, the bot suggests relevant WiFi products (e.g., routers, extenders).
The bot provides both reactive troubleshooting and proactive suggestions, ensuring users get the most out of their WiFi connection.