🎟️ Bot Tickets – Case Study on Ticket Purchasing Automation

A case study of a commercial web automation bot designed to purchase tickets from platforms such as TicketMaster, SuperBoletos, and FunTicket, using Browser Automation Studio and custom scripting logic.

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🌍 Overview

BotTickets was a commissioned project for a client in Mexico who needed an automated solution to purchase event and concert tickets.

The bot handled:

• Account creation
• Email/phone verification
• Captcha solving
• Proxy rotation
• Smart seat selection

It also integrated with an external web platform to receive purchase requests and confirm orders before processing payments.

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✨ Features

• 👤 Automated account creation with email & phone verification
• 🔐 Captcha solving and password reset handling
• 🌍 Rotating proxies and headers to bypass anti-bot measures
• 🪑 Smart seat selection by analyzing network requests
• 💳 Automated purchase flow using saved or new payment details
• 📧 Email confirmation system before final purchase
• 📲 SMS code handling for secure checkout
• 📤 Automatic delivery of purchased tickets to client accounts

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📸 Showcase

🔑 User Authentication

🧑🏻 Simulating human behavior into the page

🔍 Searching tickets

💳 Buying tickets

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🛠 Tech Stack

• Automation Tool: Browser Automation Studio (.xml workflows)
• Programming: Custom scripting, API integration, request/response handling
• Web Technologies: JavaScript, HTML parsing, session & header management
• Infrastructure: Rotating proxies (MX), external APIs for phone/email creation
• Communication: Email + SMS verification flows

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📂 Project Structure

BotTickets-CaseStudy/
│── README.md # Public case study (no code or private data)
└── showcase/ # Optional: diagrams, architecture flows, screenshots

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⚙️ Installation & Setup

⚠️ This repository is a public case study only.
The original project was delivered privately to a client and is not publicly available.

Workflows required:

• API keys for phone/email providers
• Valid proxy lists

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📖 Case Study

This project represented a complex challenge in web automation. It required overcoming anti-bot protections, managing verification flows, and integrating a client confirmation step before purchase.

The final solution automated the ticket purchasing process end-to-end, from account creation to ticket delivery.

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📈 Learnings & Insights

• Web automation requires careful handling of anti-bot protections and verification flows
• End-to-end automation benefits from integrating client confirmation steps
• Proxy rotation and session management are crucial for reliability in high-demand scenarios
• Smart seat selection can be optimized by analyzing network requests rather than UI scraping
• Automating purchases across multiple platforms demands modular, reusable workflows

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📜 License

This repository contains only a public case study.
The original implementation was delivered as a private commercial solution.