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Update support guidance for Azure Local Premier solutions #4173

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Update support guidance for Azure Local
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Change support article date to 03/04/2026
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Update support instructions for Azure Local Premier
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Update support guidance for Azure Local customers
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8 changes: 6 additions & 2 deletions azure-local/manage/get-support.md
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Expand Up @@ -4,15 +4,19 @@ description: This article provides guidance on how to get support for Azure Loca
author: alkohli
ms.author: alkohli
ms.topic: how-to
ms.date: 11/04/2025
ms.date: 03/04/2026
ms.subservice: hyperconverged
---

# Get support for Azure Local

[!INCLUDE [hci-applies-to-23h2-22h2](../includes/hci-applies-to-23h2-22h2.md)]

This article provides guidance on how to get support for Azure Local. Azure Local follows the same support process as Azure. Enterprise customers can follow the process described in [Create an Azure support request](/azure/azure-portal/supportability/how-to-create-azure-support-request). If you're a customer of a Cloud Solution Provider (CSP), contact your CSP for support.
This article provides guidance on how to get support for Azure Local. Azure Local follows the same support process as Azure. Enterprise customers can follow the process described in [Create an Azure support request](/azure/azure-portal/supportability/how-to-create-azure-support-request).

>[!NOTE]
> - If you are a customer of a Cloud Solution Provider (CSP), contact your CSP for support.
> - If you are a customer using an Azure Local Premier solution, contact your OEM for support, directly. You do not require a Microsoft Azure support plan for Azure Local Premier solutions. The OEM will triage the issue, hardware or software related and relay the request to Microsoft Support on their own terms, if needed.

Updates for Azure Local are released monthly to enhance customer experience. To keep your Azure Local instance in a supported state, you have up to six months to install updates, but we recommend installing updates as they're released. Microsoft provides monthly quality and security updates for each supported version of Azure Local and quarterly feature releases.

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