Features

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Ross Nicholson edited this page Jun 28, 2025 · 1 revision

Features

Ticket Management

Create, update, assign, and resolve tickets
Priority, status, and SLA tracking

Client Management

Multi-tenant support
Client portal

Asset Management

Track hardware/software assets

Knowledge Base

Internal and client-facing articles

Reporting & Analytics

Dashboard, ticket stats, time tracking

Notifications

Email, real-time updates