The QA Bot aims to bridge the gap between the current triage bot was limited in scope to not being able to add more people to serve both developers and non-developers a means to view and interact directly with QA tickets.
The features list is a single Node application utilizing the Slack SDK in order to process requests.
- Slack Messaging API to receive send/receive requests in the QA channel
The Slack bot consists of two major components:
Slash command services(Node application)Interactive messages for sales and technical escapations(backend calls to Front to create ticketing flow)