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merging dev to test #634

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Merged
ffrose merged 4 commits into from
Feb 12, 2026
Merged

merging dev to test #634

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6fd8350
fix(615): Added forwarded_to_backoffice event
1AhmedYasser Feb 11, 2026
22cc8d3
Merge pull request #632 from 1AhmedYasser/Missing-chats-in-analytics-…
ffrose Feb 11, 2026
c38e0be
fix(1714): Feedback with negative feedback limit
1AhmedYasser Feb 11, 2026
dcc518c
Merge pull request #633 from 1AhmedYasser/fix-feedback-with-negative-…
ffrose Feb 12, 2026
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2 changes: 1 addition & 1 deletion DSL/Resql/analytics/POST/chat-count-with-csa-and-chatbot.sql
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Original file line number Diff line number Diff line change
Expand Up @@ -46,7 +46,7 @@ csa_ids AS (
AND EXISTS (
SELECT 1 FROM message m
WHERE m.chat_base_id = b.base_id
AND m.event = 'taken-over' or m.event = 'pending-assigned'
AND (m.event = 'taken-over' or m.event = 'pending-assigned' or m.event = 'forwarded_to_backoffice')
)
AND (
:showTest = TRUE
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2 changes: 1 addition & 1 deletion DSL/Resql/analytics/POST/feedback-chats-with-negative-feedback.sql
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Expand Up @@ -28,7 +28,7 @@ n_chats AS (
AND created::timestamptz BETWEEN :start::timestamptz AND :end::timestamptz
AND CASE
WHEN (SELECT COALESCE(is_five_rating_scale, 'false') = 'true' FROM rating_config)
THEN feedback_rating_five IS NOT NULL AND feedback_rating_five <= 5
THEN feedback_rating_five IS NOT NULL AND feedback_rating_five <= 3
ELSE feedback_rating IS NOT NULL AND feedback_rating <= 5
END
GROUP BY base_id
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