LivePerson JS Chat SDK - Demo App

Prerequisites for un-monitored flow

• Create LiveEngage site
• Create an engagement of type "API" that will appear on the page implementing the SDK
• Configure your new engagement to use an Engagement Window of type "API"
• Ensure that your account has an agent, with the appropriate skill if you configured your engagement with a skill

Prerequisites for monitored flow

• Create LiveEngage site
• Create any engagement that will appear on the page implementing the SDK
• Configure your new engagement to use an Engagement Window with context:window and methodName: externalJsMethodName
• Ensure that your account has an agent, with the appropriate skill if you configured your engagement with a skill

Getting Started for un-monitored flow

1. Login to your site with the user mentioned in prerequisites
2. Run "index.html"
3. Add query params to the index.html?site={siteId}
4. Click the chat button to start chat

Getting Started for monitored flow

1. Login to your site
2. Run "index.html"
3. Add query params to the index.html?site={siteId}&lptag=true
   • If your chat button is an embedded button, add query param &divid={button div id}
4. Click the chat button to start chat