This repository was archived by the owner on Mar 21, 2021. It is now read-only.
iAnomaly/OpenVBX-ACD
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Stupid simple automatic call distributor with incoming call queue! *Place in your OpenVBX plugin folder *Drop the queue applet wherever you want it in your call flow *Name your queue, choose some hold music and tell it what to do when no agents are accepting calls *Tell your agents to use the Queue link under the new Calls menu and to set their status to Available when they are ready to receive calls *You're done! When a call comes in, it is routed to the first available agent or put on hold until an agent finishes their current call.