Skip to content

AC-1529: bot type #1606

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
merged 2 commits into from
Nov 3, 2025
Merged

AC-1529: bot type #1606

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
149c218
AC-1529: bot type
lpmichalik Oct 28, 2025
2197915
Apply suggestions from code review
lpmichalik Oct 31, 2025
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
1 change: 1 addition & 0 deletions src/pages/management/changelog/index.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -41,6 +41,7 @@ Use [**Update an account**](/authorization/global-accounts-api#tag/Accounts/path
### Bots

- The `X-Author-Id` mechanism for bot authorization is no longer supported. The only way to authorize bots is by using bot authorization tokens.
- Bots have a new `type` property.

### Customer bans

Expand Down
2 changes: 2 additions & 0 deletions src/pages/management/configuration-api/index.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -1271,6 +1271,7 @@ Creates a new bot. To make the bot available for receiving chats or webhooks, us
| `groups` | No | `object[]` | Groups the Bot belongs to. |
| `groups[].id` | No | `int` | Group ID; required only when `group`'s included. |
| `groups[].priority`<sup>**1**</sup> | Yes | `string` | Bot's priority in a group; required only when `group`'s included. |
| `type` | No | `string` | A custom value to categorize or identify the bot. Defaults to `chatbot`. |
| `work_scheduler` | No | `object` | Work scheduler options to set for the new Bot. See [**Create Agent**](#create-agent) for details. |
| `work_scheduler.timezone` | Yes | `string` | The time zone in which the Bot's work scheduler should operate. |
| `owner_client_id`<sup>**2**</sup> | Yes | `string` | Required only when authorizing via [PATs](/authorization/agent-authorization#personal-access-tokens). When you provide this param while authorizing with a Bearer Token, the `client_id` associated with the Bearer Token will be ignored, and provided `owner_client_id` will be used instead. |
Expand Down Expand Up @@ -1502,6 +1503,7 @@ Updates an existing bot.
| `groups[].priority`<sup>**1**</sup> | Yes | `string` | Bot's priority in the group; required only when `groups` is included. |
| `default_group_priority`<sup>**1**</sup> | No | `string` | The default routing priority for a group without defined priority. |
| `job_title` | No | `string` | Bot's job title |
| `type` | No | `string` | A custom value to categorize or identify the bot. |
| `work_scheduler` | No | `object` | Work scheduler options to set for the new bot. See [**Create Agent**](#create-agent) for details. |
| `work_scheduler.timezone` | Yes | `string` | The time zone in which the bot's work scheduler should operate. |

Expand Down
2 changes: 2 additions & 0 deletions src/pages/management/configuration-api/v3.7/index.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -1272,6 +1272,7 @@ Creates a new bot. To make the bot available for receiving chats or webhooks, us
| `groups` | No | `object[]` | Groups the Bot belongs to. |
| `groups[].id` | No | `int` | Group ID; required only when `group`'s included. |
| `groups[].priority`<sup>**1**</sup> | Yes | `string` | Bot's priority in a group; required only when `group`'s included. |
| `type` | No | `string` | A custom value to categorize or identify the bot. Defaults to `chatbot`.
| `work_scheduler` | No | `object` | Work scheduler options to set for the new Bot. See [**Create Agent**](#create-agent) for details. |
| `work_scheduler.timezone` | Yes | `string` | The time zone in which the Bot's work scheduler should operate. |
| `owner_client_id`<sup>**2**</sup> | Yes | `string` | Required only when authorizing via [PATs](/authorization/agent-authorization#personal-access-tokens). When you provide this param while authorizing with a Bearer Token, the `client_id` associated with the Bearer Token will be ignored, and provided `owner_client_id` will be used instead. |
Expand Down Expand Up @@ -1503,6 +1504,7 @@ Updates an existing bot.
| `groups[].priority`<sup>**1**</sup> | Yes | `string` | Bot's priority in the group; required only when `groups` is included. |
| `default_group_priority`<sup>**1**</sup> | No | `string` | The default routing priority for a group without defined priority. |
| `job_title` | No | `string` | Bot's job title |
| `type` | No | `string` | A custom value to categorize or identify the bot. |
| `work_scheduler` | No | `object` | Work scheduler options to set for the new bot. See [**Create Agent**](#create-agent) for details. |
| `work_scheduler.timezone` | Yes | `string` | The time zone in which the bot's work scheduler should operate. |

Expand Down