Document 'Access to this endpoint is temporarily disabled' error

[lucasra1]

Added a new section explaining the 'Access to this endpoint is temporarily disabled' error and its context.

[vercel]

@lucasra1 is attempting to deploy a commit to the neondatabase Team on Vercel.

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[Copilot]

Pull request overview

This PR adds documentation for a new error message "Access to this endpoint is temporarily disabled" to the connection errors documentation page.

Changes:

• Added a new section documenting the "Access to this endpoint is temporarily disabled" error with an example scenario
• Updated the table of contents to include the new error section

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[Copilot]

The sentence lacks a period at the end. All sentences should end with proper punctuation for consistency with the rest of the documentation.

Suggested change

	This error can for example happen if you want to connect to a anonymized branch, but the anonymization is not finished yet
	This error can, for example, happen if you want to connect to an anonymized branch, but the anonymization is not finished yet.

[Copilot]

The documentation for this error is quite brief and provides only one specific example. Consider expanding it to include: (1) a general explanation of when this error occurs, (2) additional scenarios that might trigger it, (3) suggested actions users can take to resolve or work around the issue, and (4) any relevant timeframes or expectations. This would provide more helpful guidance to users encountering this error.

Suggested change

	This error can for example happen if you want to connect to a anonymized branch, but the anonymization is not finished yet
	This error indicates that the Neon endpoint exists but is currently unavailable for new connections. The endpoint is usually disabled by the system for safety, maintenance, or data-processing reasons and is expected to become available again without any changes to your application code.
	**Common reasons**
	- You are connecting to an anonymized branch and the anonymization process has not finished yet. Until anonymization completes, the endpoint is blocked to prevent access to partially processed data.
	- The project or endpoint is undergoing short-term maintenance or an automated operation (such as scaling or moving resources) that temporarily disables new connections.
	- The project has been temporarily restricted due to billing, quota limits, or abuse-protection safeguards.
	- The endpoint has been paused or restricted via project settings or by an organization administrator.
	**What you can do**
	- **Wait and retry:** For transient operations (such as anonymization or brief maintenance), the endpoint typically becomes available again after the operation completes. Try reconnecting after a short delay.
	- **Check branch and endpoint status in the Neon console:** Confirm that the branch exists, anonymization (if enabled) has completed, and that the endpoint is in an active/available state.
	- **Verify project and billing status:** Ensure your project is active, in good standing, and not subject to plan limits or account restrictions that could cause temporary suspension of endpoints.
	- **Review any incident or maintenance notifications:** Check your email and the Neon status page or dashboard notifications for ongoing incidents or maintenance windows that might affect connectivity.
	- **Contact support if the error persists:** If the endpoint remains disabled for an extended period and you see no relevant notices in the console or status page, reach out to Neon support with the project ID, endpoint ID, and approximate time when you observed the error.
	**Expected timeframes**
	- **Anonymized branches:** For small branches, anonymization usually completes within a few minutes. Larger datasets can take longer, depending on size and workload. If the endpoint is still disabled after a reasonable wait (for example, 15–30 minutes for large datasets), verify status in the console or contact support.
	- **Planned maintenance and short-term operations:** These are typically brief. If the endpoint remains disabled well beyond the communicated maintenance window or more than 30 minutes without any status updates, contact support.

[Copilot]

Grammar error: "can for example happen" should be "can, for example, happen" with commas around "for example". Also, "a anonymized" should be "an anonymized" (incorrect indefinite article).

Suggested change

	This error can for example happen if you want to connect to a anonymized branch, but the anonymization is not finished yet
	This error can, for example, happen if you want to connect to an anonymized branch, but the anonymization is not finished yet