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@ayub02 ayub02 commented Oct 24, 2025

This PR proposes following updates to learner facing discussion forum docs:

  1. Simplify docs to make it more concise and easier to read.
  2. Introduce discussion sidebar.
  3. Introduce notifications.
  4. Additional screenshots for more clarity.

Future work:

  1. Notifications section needs more polishing and cross-linking with notifications docs.
  2. Educator facing updates are pending and will be done in a separate PR.

@ayub02 ayub02 changed the title Documentation update for discussions including sidebar and notifications [Draft] Documentation update for discussions including sidebar and notifications Oct 31, 2025
@ayub02 ayub02 changed the title [Draft] Documentation update for discussions including sidebar and notifications Documentation update for discussions including sidebar and notifications Nov 11, 2025
@ayub02 ayub02 requested a review from sarina November 11, 2025 11:29
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sarina commented Nov 11, 2025

Hi @ayub02 I'll review this more tomorrow! I did take a look at the images and I don't think the light purple arrows are enough for a callout (they're a bit hard to see). We recommend using red boxes (see https://docs.openedx.org/en/latest/documentors/references/templates/doc_quickstart_template.html#how-to-document-template-section:

Add the images and audiovisual resources you think could be necessary to clarify the process. Remember that the callouts should be in Open edX red (#d23228) and round-edged rectangles. Also, save images as .png or .jpg files for upload.

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I didn't make a comment on every alt text, but the alt text should be reviewed to ensure they are being helpful and descriptive for people who cannot view the image.

Additionally I would fill out the maintenance table for each page - with either your name or "Docs WG" and the release ("Ulmo")

1. **Activity notifications**: Cover all activity related to your own posts, responses, and followed threads.
2. **New question posts**: Alerts you when someone creates a new question type post in your course.
3. **New discussion posts**: Alerts you when someone creates a new discussion type post.
4. **New posts from instructors**: Notifies you when an instructor or staff member creates a post.
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I would use consistent language (probably "Notifies" in all four bullets instead of "Cover", "Alerts", and "Notifies")

I'm also a little confused. If I have (1) selected, does that include the notifications from (2), (3), and (4)? How do 2/3/4 relate to 1?

3. **New discussion posts**: Alerts you when someone creates a new discussion type post.
4. **New posts from instructors**: Notifies you when an instructor or staff member creates a post.

The tables below shows who receives each notification by default.
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The tables are a little confusing to me. How do the two tables relate to the four preferences above?

.. tip::

**Activity notifications** cover almost all events in threads and responses you create or follow.
You can turn them off completely or change only the email frequency in the **Preferences Center**.
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Suggested change
You can turn them off completely or change only the email frequency in the **Preferences Center**.
You can turn them off completely or change the email frequency in the **Preferences Center**.

**Activity notifications** cover almost all events in threads and responses you create or follow.
You can turn them off completely or change only the email frequency in the **Preferences Center**.


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We add a .. seealso:: table to pages to reference related articles, this helps navigate

Navigating the Discussions page
********************************

When you open the Discussions tab in your course, you see four tabs at the top, as shown in the image below.
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Add the image right here, before the bullets. It is clearer.

*************************

You can add to an existing conversation by writing a response or a comment.

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Again I'd add the image here

******************************

Moderators help maintain a respectful learning environment.
They can close posts to prevent new replies or edit or delete content.
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Suggested change
They can close posts to prevent new replies or edit or delete content.
They can close posts to prevent new replies, or edit or delete content.

A closed post shows a lock icon at the bottom right corner.
If you are the author, a banner appears at the top explaining why the post was closed.

Moderators may close posts that are off-topic, duplicates, resolved, or related to graded assignments or exams.
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Suggested change
Moderators may close posts that are off-topic, duplicates, resolved, or related to graded assignments or exams.
Moderators might close posts for reasons that include: they are off-topic, duplicates, resolved, or related to graded assignments or exams.

I wouldn't assume these are the only reasons that a course team might have - or that they'll actually do any of these things.

Post edited by a moderator showing an edit reason banner.

******************************
See also
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Use a .. seealso:: table, rather than a heading.

******************************

- :ref:`Staying Updated with Notifications <staying-updated-with-notifications>`
- :ref:`Finding and Following the Right Conversations <find-follow-conversations>`
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Please add a maintenance table here

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