Amazon Transcribe Live Call Analytics (LCA) Sample Solution

TTS and ASR module with auto Voice Active Detecting supported for Freeswitch. I build it for Nature sound interactive, With the embedded LUA engine we could easly build a Freeswtich application like this.

Call Center，Contact Center，呼叫中心，客服系统，工单系统，智能外呼，大模型呼叫中心，智能呼叫中心

Automate call transcriptions for real-time and previously recorded calls by using custom speech models, text analytics, and industry-specific natural language processing with the Microsoft Call Center Intelligence Accelerator.

A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.

Next Generation SoftSwitch, Multi Tenant PBX , Call Center and Contact Center (CCPAAS) Solution

Interact with Five9 Cloud Call Center using Python

全新工作手机paas能力整合，提供全场景客户沟通留存，电话、短信、微信记录api实时查看

Configure Twilio Flex with direct inward dial (DID) for all contact center agents.

a solution that simulates AI-driven contact center scenarios using synthetic data and real-time voice interaction.

Simple call center simulation with SimPy

Simple Call Center System

This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.

AI-based voice-assisted Contact Center for assisting Farmers for their problems.

An utility that records the voice heard from an audio devices as text.

Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.

Create IVR/phone robots/automated telephone applications/call-centers easy

Simulation model to run scenarios on staffing/operations readiness for a call center

Predict which customers should a call-center call for greater assertiveness in a sale

Call center statistics analysis.