🤖 FAQ Bot SaaS - AI-Powered Educational Support Platform

Transform your educational institution's support with intelligent chatbots! Create, deploy, and manage AI-powered FAQ bots for multiple channels including Telegram, WhatsApp, and web widgets.

✨ Features

🧠 AI-Powered Intelligence

• Advanced semantic search using Sentence Transformers
• Context-aware responses to student questions
• Multi-language support (Russian, English, Estonian)
• Confidence scoring for response quality

📱 Multi-Channel Deployment

• Telegram Bot Integration - Deploy bots directly to Telegram
• Web Widget - Embed in your website
• WhatsApp Integration - Coming soon
• API Access - Integrate with any platform

📊 Comprehensive Analytics

• Real-time bot performance metrics
• User interaction tracking
• Query analysis and insights
• Revenue and usage statistics

🎯 SaaS-Ready Features

• User authentication and authorization
• Subscription management
• Payment integration (Stripe)
• Multi-tenant architecture
• Admin dashboard

🚀 Quick Start

Prerequisites

• Node.js 18+ and npm
• Python 3.10+
• Git

Installation

1. Clone the repository

   git clone https://github.com/yourusername/faq-bot-saas.git
   cd faq-bot-saas

2. Backend Setup

   cd backend
   pip install -r requirements.txt
   cp env_example.txt .env
   # Edit .env with your configuration
   python run.py

3. Frontend Setup

   cd frontend
   npm install
   npm run dev

4. Access the application

   • Frontend: http://localhost:5173
   • Backend API: http://localhost:8000
   • API Docs: http://localhost:8000/docs

🏗️ Architecture

faq-bot-saas/
├── backend/                 # FastAPI backend
│   ├── app/
│   │   ├── api/            # API endpoints
│   │   ├── core/           # Configuration
│   │   ├── services/       # Business logic
│   │   └── models/         # Data models
│   ├── requirements.txt    # Python dependencies
│   └── run.py             # Application entry point
├── frontend/               # React frontend
│   ├── src/
│   │   ├── components/     # React components
│   │   ├── pages/          # Page components
│   │   ├── services/       # API services
│   │   └── contexts/       # React contexts
│   ├── package.json        # Node dependencies
│   └── vite.config.ts      # Vite configuration
└── docs/                   # Documentation

💰 Monetization

Pricing Plans

Plan	Price	Features
Starter	€29/month	1 bot, 1,000 queries, Basic analytics
Professional	€99/month	5 bots, 10,000 queries, Advanced analytics
Business	€299/month	Unlimited bots, 50,000 queries, Full features

Revenue Streams

1. Subscription Revenue - Monthly/yearly plans
2. Usage-Based Pricing - Pay per query
3. Enterprise Licenses - Custom solutions
4. White-Label Solutions - Reseller opportunities

🔧 Configuration

Environment Variables

Create a .env file in the backend directory:

# API Configuration
API_V1_STR=/api/v1
PROJECT_NAME=FAQ Bot SaaS

# Database
DATABASE_URL=sqlite:///./faq_bot_saas.db

# JWT Authentication
SECRET_KEY=your-secret-key-here
ALGORITHM=HS256
ACCESS_TOKEN_EXPIRE_MINUTES=30

# Telegram Bot
TELEGRAM_BOT_TOKEN=your-telegram-bot-token

# Stripe Payments
STRIPE_SECRET_KEY=your-stripe-secret-key
STRIPE_PUBLISHABLE_KEY=your-stripe-publishable-key

# OpenAI (Optional)
OPENAI_API_KEY=your-openai-api-key

Telegram Bot Setup

1. Create a bot with @BotFather
2. Get your bot token
3. Add it to your .env file
4. Start the Telegram service

📚 Documentation

• API Documentation - Interactive API docs
• Telegram Integration Guide
• Deployment Guide
• Contributing Guidelines

🛠️ Development

Running in Development

# Backend (Terminal 1)
cd backend
python run.py

# Frontend (Terminal 2)
cd frontend
npm run dev

# Telegram Bot (Terminal 3)
cd backend
python run_telegram_bot.py

Testing

# Backend tests
cd backend
pytest

# Frontend tests
cd frontend
npm test

🚀 Deployment

Docker Deployment

# Build and run with Docker Compose
docker-compose up -d

Cloud Deployment

• Heroku - One-click deployment
• AWS - EC2, ECS, or Lambda
• DigitalOcean - Droplet or App Platform
• Google Cloud - Cloud Run or GKE

🤝 Contributing

We welcome contributions! Please see our Contributing Guidelines for details.

1. Fork the repository
2. Create a feature branch
3. Make your changes
4. Add tests
5. Submit a pull request

📄 License

This project is licensed under the MIT License - see the LICENSE file for details.

🎯 Roadmap

Q1 2024

• WhatsApp integration
• Advanced analytics dashboard
• Mobile app (React Native)
• Multi-language UI

Q2 2024

• Voice message support
• Advanced AI training
• Enterprise features
• API rate limiting

Q3 2024

• White-label solutions
• Advanced integrations
• Machine learning insights
• Global deployment

💡 Business Opportunities

For Entrepreneurs

• SaaS Business - Start your own FAQ bot service
• White-Label - Resell to educational institutions
• Consulting - Help organizations implement AI chatbots

For Developers

• Open Source - Contribute to the project
• Extensions - Build custom integrations
• Plugins - Create additional features

For Educational Institutions

• Student Support - Improve student experience
• Cost Reduction - Reduce support staff workload
• 24/7 Availability - Always-on support

📞 Support

• Documentation: docs/
• Issues: GitHub Issues
• Discussions: GitHub Discussions
• Email: support@faqbotsaas.com

🌟 Star History

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Made with ❤️ for the educational community

Transform education with AI-powered support. Start your FAQ Bot SaaS journey today!