Skip to content
This repository was archived by the owner on Nov 10, 2021. It is now read-only.

Conversation

@wreckingadm
Copy link

Zendesk stores the Talk dashboard at the /agent/talk address now, which will not handle ticket and other URL opens, with other Talk integrations directly happening within the agent dashboard on Support. This fixes an issue where browser.js's openRouteInZendesk() could encounter a tab with the Talk dashboard loaded at https://*.zendesk.com/agent/talk and attempt to open the ticket link here, then immediately close the originally opened tab making it appear as though nothing happened when the link was clicked.

Zendesk stores the Talk dashboard at the /agent/talk address now, which will not handle ticket and other URL opens, with other Talk integrations directly happening within the agent dashboard on Support. This fixes an issue where browser.js's openRouteInZendesk() could encounter a tab with the Talk dashboard loaded at https://*.zendesk.com/agent/talk and attempt to open the ticket link here, then immediately close the originally opened tab making it appear as though nothing happened when the link was clicked.
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

1 participant